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You will love this company for your security keys. We ordered ours on Thursday evening after 6 p.m. and they were delivered on Saturday morning at 9.10 a.m. We received an e-mail giving us a one-hour time slot for delivery. We were a bit dubious at first, ordering on line, but we typed in the code on the key and they fitted and worked perfectly. In this day and age, it was so refreshing to get such wonderful customer service and keys at a reasonable price. We would definitely recommend this company and will order from them again.
NEEDED EXTRA KEYS FOR THE LOCKS I JUST FITTED,SENT THE CODE ,KEYS DELIVERD IN THREE DAYS,COULD NOT BE BETTER SERVICE
We moved into a new house and have PVC doors for the first time. Changing the looks seemed easy (thanks to Google) but I was apprehensive about ordering online (getting the sizes wrong etc). I needn't have worried as Lockandkey delivered exactly what we wanted, including the extra keys and keyed alike locks and I had no trouble in fitting them.
I ordered some padlocks as well and they were hand delivered before the locks arrived. A first class service which I'd recommend to anyone.
I ordered 4 keyed-alike ABS locks plus 3 extra keys, thus expecting 4 locks and 6 keys. I actually received 3 keyed-alike locks plus the additional lock with a different key code with 6 keys. 9 keys in total - and not all keyed-alike! Unfortunately I only realised this after fitting some of the locks which is very inconvenient. If there is a technical reason as to why all the locks could not be keyed-alike I did not receive any communication that the order would need to be changed - so I can only assume that this is a error in the processing of the order.
Unfortunately we had a problem with the keys initially cut but their response to the problem was fantastic and I am more than happy with the outcome. The true test of any company service is how they respond to problems and in my case lockandkey were simply fantastic.
I bought two euro-cylinder locks, key-matched so that any key opens both locks. Ordered on a Sunday, delivered on Wednesday, which considering it's nearly Xmas was pretty good. Both locks were fitted in seconds, without problems. I'm very pleased with my purchase.
A very efficient service from ordering keys to their delivery. Very reasonable pricing. Easy to use web site. Security was uppermost by company. Very impressed with delivery service who kept me informed of their delivery times etc.
Every thing about this experience was positive. From the initial contact with the very friendly lady on the phone; she directed me to their clear & easy to use web site & the prompt arrival of the keys the next morning
Ordered new Yale Superior locks for the front and back doors after seeing some scary stuff about lock snapping, and bumping on a consumer program.
Choosing the lock was pretty easy with the help of a few YouTube videos. After that it was a simple matter of picking the right size. That would be my only slight negative; the list of locks is quite big - a wizard to help pick the right size might be a good idea. But it wasn't hard to get the right one.
Put the order in on Friday morning and had the locks by Monday afternoon exactly in the delivery window, as estimated. I used the on-line tracking of the driver's progress and could see him getting closer and closer. Very nice feature.
Both new locks were fitted within 15 minutes.
Handy and easy to use website.
Everything I wanted at a great price with rapid delivery. Also kept me informed of progress.
Would use again.
There isn't much more to add to the one sentence, except that these locks are the bees knees and so easy to fit that even I, an AOP and female to boot, installed them in the time it took to unscrew the old one and pull it out and replace with the new one - at the very very most 3-5 minutes per lock.
WELL WORTH THE ADDED SECURITY!
Nice, simple, easy and fast. Sent the photos off and receive the key the next day. No special delivery and it worked. Cheaper than anywhere I have tried before and didn't even have to go out of the door. These people are fantastic.
I called into local key cutting and was told they would need to send away and that it was £25.00 per key. I was amazed to find lock and key. Simple easy to use service at the price of one key for three. Fantastic. Will use again as own window and door company.
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Websites are great - however we are always available during normal working hours to answer any questions over the phone or email about key cutting, locks, suited locks, padlocks and master key systems. We are happy to supply & advise the general public, schools, colleges, landlords, hotels, local authorities, care homes, hospitals, police forces, commerce, industry and the M.O.D