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The London Pass reviews

Good
8.4 out of 10

1,717 Trustpilot review(s)
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  • Reviews (1,717)
londonpass.com

Review by confirmed purchaser

waste of money

The London pass team advertises that you will save lots of money because you can see so many attractions for a set price. Problem is that one can only see 2, or at best 3 attractions daily if you are to take them in properly. Remember, there is travel time between attractions. In addition, certain major attractions are not included, and the museums which are quite worthwhile are free. Many attractions offered discounted prices if you purchased the admission tickets in advance. We decided to see the attractions we were interested in and not to worry about which ones were included in the pass. I did not come even close to breaking even on what I spent on the pass.

londonpass.com

Review by confirmed purchaser

Outstading purchase, I am thrilled i purchased it.

The London Pass allowed me to see London. I am so happy I purchased it. The convenience of the tube pass was also fantastic. I suggest everyone purchase it. It is worth every penny.

londonpass.com

Review by confirmed purchaser

Want to experience London as you never have!

My wife and I have been to London twice before but our adult children were with us this time and we decided to get the London Pass with the transportation option. It was fantastic. We visited many wonderful sites with which we were already familiar, but we also went to many places just because we had the London Pass - the Royal Mews, Wimbledon, Handel's Home, and more. These unexpected visits were so enjoyable! I doubt
we would have gone there without the London Pass.
The transportation pass made taking the tube anywhere so easy and hassle-free.
We are returning to London again next year and are planning on purchasing the London Pass with the transportation option again. There are still so many places to see and things to do. It is a great bargain!

londonpass.com

Review by confirmed purchaser

Even "The Royals" couldn't have had it any easier!

This is truly the best and ONLY was to fully enjoy London. There was absolutely nothing that I could not enter or participate in thanks to this Pass. It was definitely worth every penny!

londonpass.com

Review by confirmed purchaser

Great experience helped us to organize our time so we were able to see a lot more of London in one week.

Great experience helped us to organize our time so we were able to see a lot more of London in one week.
This was our first trip to London and it was only for one week. London Pass helped us organize our time so that we could see mutable tractions (sometimes up to four a day). This was in part to the advantage of fast entry into many sights. The maps helped to group sights by area with transportation also being shown answered many questions on the best way to get there. We traveled around London like pros!
The descriptions of each attraction and time tables provided in the London Pass was great for letting us know what to expect with each location.
The London Pass with the travel card was a fantastic deal; I would recommend it to any one visiting London.

londonpass.com

Review by confirmed purchaser

Best thing we did. Made our trip a great experience

You must buy the London pass. It is like having a friend to take you around the sites of London. It is convenient and easy to use. You are able to travel independently, on your own schedule, hassle free.

londonpass.com

Review by confirmed purchaser

the London pass was best purchase I made! when you go to London make sure you buy the London pass. the

The london pass save us so much money. It took us to all the cites with no hastle. There was no cost to get there and little or no cost to see the attraction.

londonpass.com

Review by confirmed purchaser

The London Pass simplified our travel throughout London

I would highly recommend the London Pass to anyone traveling and sight seeing in London - it saved us money, time, and frustration. Very pleased!

londonpass.com

Review by confirmed purchaser

Amazing and worth the money

We have been to London twice and both times we purchased the London Pass with travel. It was so worth the money. We will be going back again and purchasing the London Pass. The pass offers so much and i suggest to everyone to get the travel with it

londonpass.com

Review by confirmed purchaser

I dont think I saved any money but did buy stress.

Evaluate this carefully before buying. It requires that you run like h...to fit enought into allotted time to save any money.

Reply from londonpass.com

Hi Joy,

Thank you for taking the time to review the London Pass.

The 6 day pass that you purchased is designed to offer a more relaxed sightseeing experience as you can take your time seeing the numerous attractions whilst still saving money and time.

We noticed that you actually saved over £90 on the normal gate prices of the attractions, seeing on average just over 2 attractions per day.

It would be interesting to hear more about your experience, could you please send us some more feedback to administration@londonpass.com

Many thanks,
The London Pass Team.
londonpass.com

Review by confirmed purchaser

Just buy tour from many of the tour bus directly. Pass is not needed. Waist of money!!

Just buy tour from many of the tour bus directly. Pass is not needed. Waiste of money unless you go to more than one tourist location that you have to pay for per day!!!

Reply from londonpass.com

Hi Bradley,

Thank you for taking the time to review.

We're sorry to hear that you didn't have a very good experience. The pass is designed to be an all inclusive sightseeing pass. It offers great value and time saving if you are a couple of attractions a day and we're sorry to hear that you didn't take the opportunity to visit more attractions.

Was there a particular reason you didn't see more attractions or utilise the leisure aspects of the pass?

Many thanks,
The London Pass Team.
londonpass.com

Review by confirmed purchaser

Easy Peasy

The London Pass was beneficial for me. I was disappointed when I had purchese the 8 day pass but was not able to use it as late as the advertising said.

londonpass.com

Review by confirmed purchaser

London Pass super !!!

Wir haben den London Pass gut genutzt, super Sache, keine langen Wartezeiten,
für jeden was dabei!

londonpass.com

Review by confirmed purchaser

Loved the pass

The attraction pass was great. It encouraged us to see many things we might not have due to the costs of entrance. The included tube/bus pass was also great and worked easily everywhere we needed to go. I would highly recommend the London Pass and would buy it again next time I visit London. I also bought a Paris Pass which was also great.

londonpass.com

Review by confirmed purchaser

Definitely with the price of admission!

Whether you buy it at home before you go, or you visit the kiosk when you're in London,is worth the price. Though I had my list of "must sees", there were additional things that I was so glad I took advantage of jusr because they were prepaid, so to speak. Loved how it also took you to the front of the line, as well!

londonpass.com

Review by confirmed purchaser

The London Pass is a great tool for a great city!

BAPS Shri Swaminarayan Mandir and Chislehurst Caves are two activities that my 16 year old daughter and I will always have fond memories of that brings a smile to us that we wouldn't have experienced without the London Pass. I wouldn't trade for 6 items in the top 10 that we didn't get to in the 6 days. Next time.

londonpass.com

Review by confirmed purchaser

very helpful

I found the pass very helpful it allowed me to view a lot of things that I would not have normally. I would have like to see more preferential treatment for pass holders

londonpass.com

Review by confirmed purchaser

Not thrilled

I bought a multiple day pass. I did not use it one day. I did not realize that I had to use the pass on consecutive days. When I was denied use on my last day, I wrote to London Pass. I was not able to recover any money

I was not happy about this

londonpass.com

Review by confirmed purchaser

Toller Service. Gute Möglichkeiten. Einfache Handhabung.

Toller Service. Gute Möglichkeiten. Einfache Handhabung. Reibungsloser Ablauf.
Besonders geeignet für Viel-unternehmer.

londonpass.com

Review by confirmed purchaser

Absolut empfehlenswert

Wer eine gute Auswahl an Attraktionen zu einem fairen Preis haben möchte, ist mit dem Londonpass gut beraten.
Ein Tag ist jedoch auch auf Grund der relativ weiten Entfernungen nicht unbedengt empfehlenswert.
Beim nächten Londonbesuch wird auf jeden Fall der "London Pass" wieder gebucht.

londonpass.com

Review by confirmed purchaser

Ein MUSS für einen Londontrip!!

Einfach und bequem und man SPART ohne ende!!

londonpass.com

Review by confirmed purchaser

just like vip treatment

Don't hesitate to buy this very good deal of a pass, you don't wait in line , you have access to all major attractions plus you get a nice discount on the price of the pass versus the full price of all attractions included, and you get a nice information booklet. like i wrote don't hesitate

londonpass.com

Review by confirmed purchaser

Super Sehenswürdigkeiten zu einem guten Preis

Ich hatte nur einen 3 Tage Pass. Ist nur mit vorab aufgestelltem straffen Zeitplan wirklich richtig rentabel.

londonpass.com

Review by confirmed purchaser

Ganz London mit einer Karte

Der London Pass ist einfach super. Ich habe ihn bisher zweimal gekauft und es nicht bereut. Keine Warteschlangen, man spart unheimlich viel Geld, wenn man viel Sightseeing macht, und man kann auch mal spontan ein Museum entdecken, das man vorher noch nicht kannte. Mich überzeugt das Preis-Leistungsverhältnis total und ich werde ihn immer wieder kaufen.

londonpass.com

Review by confirmed purchaser

Der Pass ist ein Griff ins Klo

Das Geld für den Pass kann man sich getrost sparen und anderweitig sinnvoll nutzen. Der Pass bringt keinerlei Vergünstigungen hinsichtlich Warteschlangen - im Gegenteil: Man wird eher benachteiligt.

Reply from londonpass.com

Hi Alexander,

Thank you for taking the time to review the London Pass.

We're sorry to hear that you didn't have a great experience with the pass. The pass is designed to save our customers time and money when seeing top London attractions.

It would be really useful for us to know a little more about your experience.
Could you send us some information to administration@londonpass.com?

Many thanks,
The London Pass Team.
londonpass.com


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Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

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londonpass.com

Review by confirmed purchaser

One less thing to worry about!

Once I had my London Pass, it was a weight off of my shoulder, I didn't have to constantly think about my next bus or tube fare. When I'm on vacation the more relaxed I am the better, so the London Pass was perfect. With the tube map and lists of places to go. It was all my travel plans in one little book.

londonpass.com

Review by confirmed purchaser

excellent, was very useful and fast

the only recommendation is to inform that once you have registered your pass, you have to use it immediatly or you lose it.

londonpass.com

Review by confirmed purchaser

Exceptional value

We were in London for 5 days. The London Pass was an exceptional value. We were unable to use all of the available options but used the major items. We were planning to attend the majority of the items available anyways, except for the London Eye which is not included.

londonpass.com

Review by confirmed purchaser

un moyen pratique de visiter Londres

la carte facilite l'accès aux sites et est admise sans réticence. Le prix de la carte, qui peut paraître élevé, est vite amorti quand on voit le prix que coûtent les entrées aux différents sites. La carte transport, associée avec le London pass, permet de voyager sans souci et de passer d'un moyen de transport à un autre (bus/metro)

londonpass.com

Review by confirmed purchaser

Good experience!!

Yes, I speak about London pass with a friend that was coming to London.

londonpass.com

Review by confirmed purchaser

The best way to visit London

The best way to visit London and save a lot of money.

londonpass.com

Review by confirmed purchaser

Smart & Easy!

The experience of the London Pass was absolutely amazing!
No queues, no expensive prices! A nice guide also provided explaining everything about the attractions with useful tips! A great value for money is offered should you wish to visit a lot of sights!!! I definitely recommend it and will use it again!!!

londonpass.com

Review by confirmed purchaser

Massive money-saver!

I used London Pass this summer for 5 days and I would highly recommend it. I was a single traveler, determined to see as much of London as I possible could within that time-space; and using the pass helped me save a lot of money. If you traveled as a family and wanted to spend more time at the museums etc, I would say plan your itinerary first and then see it this is worth the money. But if you want to experience the city within a short space of time, absolutely go for it!

Jennifer McCormick found this review useful

londonpass.com

Review by confirmed purchaser

Geniale Erfindung, aber Versand nach Deutschland könnte besser sein

Generell ist der London Pass eine hervorragende Idee, die Stadt zu erkunden, ohne sich ständig über Nahverkehrskosten und so weiter Gedanken machen zu müssen. Zudem gibt es ja auch mit den Ermäßigungen für Eintritte bzw. Freien Eintritten sehr praktisch. Ich fand es lediglich anstrengend, mir alles erst in London abholen zu müssen.

londonpass.com

Review by confirmed purchaser

Cashgrab

This pass is a joke and I deeply regret purchasing it. I recommend you do not buy this ever.

Reply from londonpass.com

Hi Tyson,

Thanks for taking the time to review.

We're sorry to hear that you didn't have a good experience with the London Pass. I have noticed that you did not visit any of the attractions - did you have a problem with the pass?

With free entry to over 60 top London attractions the pass offers great value as well as saving valuable sightseeing time with fast track entry at several top attractions.

Could you please send us some more information at administration@londonpass.com?

Many thanks,
The London Pass Team.
londonpass.com

Review by confirmed purchaser

A must-have for any London visitor

The London Pass made our holiday very easy, more affordable and introduced us to places and events we wouldn't have otherwise heard about. It has all the places you will want to visit, so there's no reason not to get one. Great value for money, great suggestions on where to go and what to see, and makes getting into places easier. It has lots of little bonuses too! Don't visit London without one.

londonpass.com

Review by confirmed purchaser

Great option to see the attractions

The pass was great, we were able to see lots of the attractions. The transit pass came in very handy. Well worth the money.

londonpass.com


This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

londonpass.com

Review by confirmed purchaser

The brilliant London pass!

We were so glad we purchased the London pass with travel cards, so very handy and saved us money, so easy and convienient to use,we found it a fantastic buy!