Longacres Garden Centre reviews

Longacres Garden Centre reviews

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About

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Review by confirmed purchaser

~Awesome and Outstanding~

The staff was friendly and helpful~Delivery was speedy and the cost the best around and even the driver was lovely..Just can't find fault and would recommend Longacres
to anyone..Thank you to all the staff~X X
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Review by confirmed purchaser

Great Service and Fantastic Products

Longacres is always my first port of call for anything garden related. On this occasion I used their online flower ordering service to purchased a bouquet for my mother. Despite the fact she lives in Essex the bouquet arrived in a Longacres box, well packaged with beautiful blooms in perfect condition. Always happy to recommend.
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Review by confirmed purchaser

Quick delivery

I ordered a trellis online and picked a delivery date for the following Tuesday. Soon after I received an email saying it was out of stock and did not know when it would be in stock. I then received a phone call on Sunday saying they had made a mistake and it was in stock all the time and would deliver it that day. So I actually received it 2 days earlier. Impressed they obviously realised their mistake and made amends by delivering on a Sunday
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Review by confirmed purchaser

Don't know what to make of them

Ordered MOBacter Organic Lawn Fertliser direct from their website a week or so ago, paid in full & awaited delivery, having been informed that this item was in stock. Two days later was informed that it was not in stock & was offered a full refund. So far so understandable.

Today I go to the Amazon website to order the same product only to find that it was available & would be shipped by Longacres!!. Funnily enough the price was no longer £29 but £34-48 plus delivery cost of £3-49. What is going on here??
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Review by confirmed purchaser

On time, pleasant and helpful delivery guy willing to carry around the back of property

Ordered some heavy bags of compost and manure as off work after a hip operation and keep to do something active, however unable to carry the bags. The guy who delivered was very happy to carry around the back which was really appreciated.
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Review by confirmed purchaser

Great product but late delivery!

Booked online for Friday delivery but received message saying delivery service was over booked so delivery would be on Saturday morning. Delivery finally turned up in the middle of Saturday aftenoon. Slightly annoying as I had 30 people arriving for a BBQ on Saturday afternoon. Product great....service not so great but would use again.
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Review by confirmed purchaser

Composttastic!

Thanks to your cheery delivery chaps who delivered my four nags of veggie compost for my veggie beds. Big smiles and nice and early on the day booked.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Bellew

Delighted to hear you were happy with the compost delivery and thank you for taking the time to let us know.

Kind Regards
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Review by confirmed purchaser

Good value for money

Good value for money. Good service on second visit
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mr Hoggins

Many thanks for taking the time to leave feedback, good to here you had a good shopping experience with Longacres.

Kind Regards
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Review by confirmed purchaser

Rapid despatch and excellent price

I purchased a 20k bag of Mo Bacter lawn improver/moss killer and Longacres were offering the best value for money. Delivery was promised for a particular day 48 hours from ordering and this was carried out, the huge heavy bag being well packed.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Hi

Many thanks for taking the time to leave feedback, delighted to hear you had a good online shopping experience with Longacres. We hope the Mo Bacter works well!

Kind Regards
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Review by confirmed purchaser

Always beautiful, fresh and modern!

These guys really know how to put together a bouquet you want for yourself and guess where I get mine from
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Ms Beckwith

Many thanks for the kind words, delighted to hear you enjoy our flowers and we will try and keep up the good work.

Kind Regards
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Review by confirmed purchaser

Fast and efficient

Fast, Efficient and timely
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mr Berry

Thank you for the feedback, great to hear you had a good online shopping experience with Longacres and we hope you shop with us again soon.

Kind Regards
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Review by confirmed purchaser

Quick delivery

What I ordered was as expected.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mr Blanchard

Delighted to hear you were happy with the order and we hope you shop with us again soon.

Kind Regards
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Review by confirmed purchaser

PleAsant and helpful delivery man and all delivered on time.

Easy to order, delivered on time. Delivery man courteous.
Always order compost and bark from longacres and will continue to do so.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Dorling

Great to hear you had a good online shopping experience with Longacres and we hope you shop with us again soon.

Kind Regards
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Review by confirmed purchaser

Good service with slight confusion

I ordered flowers online and indicated I would collect. I was given the option to say when I would collect i.e day and time (am or pm). I completed this and was then advised that I would receive an email advising when my order was ready. On the day I was to collect I waited for the email advising when the order was ready - it did not arrive and when I phoned I was told that it did not apply to flower collection. The website needs to be made clearer but the service and quality of goods was excellent.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Hi

Many thanks for taking the time to leave feedback, very sorry about the confusion with the flower order, we will certainly look into making this clearer on the website in the future.

Kind Regards
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Review by confirmed purchaser

above and beyond service

I always use Longacres for my flowers, they are always a lot better quality than other and the bouquets re always lovely and fresh and they last for longer too. My mother was so pleased with hers and to cap it all the gentleman that delivered them sang a rendition of Happy Birthday to her at her door, it really made her day a bit more special.
SERVICE WITH A SMILE AND A SONG WHAT MORE COUD YOU ASK FOR, KEEP IT UP!
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Bishop

Delighted to hear we were able to make your mother's birthday a bit more special and thank you for choosing Longacres for such an occasion. We will certainly try and keep up the good work.

Kind Regards
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Review by confirmed purchaser

Beautiful bouquet for a special birthday!

Longacres can always be relied upon to deliver beautiful bouquets of the highest quality. This time I ordered the April bouquet of the month, which came with the added bonus of a free vase. The recipient was absolutely thrilled - thanks Longacres!
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Miss Walters

Many thanks for the kind words, delighted to hear the flowers were well received and enjoyed.

Kind Regards
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Review by confirmed purchaser

Great healthy plants. prompt delivery, helpful advice

All my plants have thrived and i have been very happy with the service. Great healthy
plants with good delivery service. Would recommend to anyone.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Rhodes

Great to hear your flowers are doing well and thank you for taking the time to leave feedback.

Kind Regards
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Review by confirmed purchaser

Va va voom-great service

Order arrived had changed my mind about putting in garage-delivery team were great and put troughs and compost where I asked making it easier for me to plant. Online ordering very clear and easy to use would do again.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Brewer

Many thanks for taking the time to leave feedback, delighted to hear you had a good online shopping experience with Longacres.

Kind Regards
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Review by confirmed purchaser

'YOU WERE THERE WHEN I NEEDED YOU MOST'

Long acres really came to my rescue last week when I was unable to drive yet still able to garden.
They delivered when they said they would, I didn't need to wait in all day, that was a real bonus and the driver was happy to put heavy bags in a convenient place for me,
all for just £5.00. I couldn't believe it.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Poulter

Delighted to hear you were happy with our delivery service and that our team did everything they could to help. Thank you for taking the time to let us know and to leave just positive feedback.

Kind Regards
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Review by confirmed purchaser

Moss Buster from Longacres!

Longacres was one of only a few garden centres who were able to supply us with the MO Bacter product, and at the best price. We received the item quicker than expected and have applied it to our lawn today, in the lovely Spring weather. We now await the results! A very good product from a reliable and efficient company. Well done and thank you.
Longacres Garden Centre Ltd

Reply from Longacres Garden Centre Ltd

Dear Mrs Rudge

Delighted to hear you were happy with the Mo Bacter order we certainly hope you are happy with the results and thank you for taking the time to leave feedback.

Kind Regards

Longacres

About this company

Established in 1979, Longacres is the largest independent garden centre in Surrey and the South East.

Visit Longacres Garden Centre

Information Department

Call us on: 01276 476778
We live here: London Road
GU19 5JB Bagshot Surrey
United Kingdom

Category

Longacres Garden Centre is ranked 9 out of 27 in the category Flowers

Longacres Garden Centre is ranked 41 out of 84 in the category

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