Longhaircareforum reviews

Longhaircareforum reviews

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VERY POOR CUSTOMER SERVICE & BUSINESS ETHICS

I've been a member of LHCF since 08' & while I had occasional site issues come up, it was nothing major TILL NOW. I just renewed my membership for 2012 a few weeks ago & when I logged in - ALL of my profile info is missing. My friends, my profile, all of my blog entries and threads - EVERYTHING! So, I opened a ticket using their odd contact system & no one got back to me. I checked the status of the ticket one week after filing it & noticed it was queued to an associate for review but no one got back to me so I filed another ticket, again - NO REPLY. Then suddenly, I received an e-mail from my Paypal account stating my membership fee was refunded but no additional info or reason was given. So I filed another (3rd) ticket & again NO reply! Now, I'm trying to file a BBB complaint re: this matter. I find it odd LHCF has no About or Contact information on the site such as where the main headquarters are located or history on how the site got started. I googled but all I found was the name of the web admin & Nick & apparently the site's owner is Bev but the only thing that came up for her was something about some lingerie pics or something, nothing relative to the site.. this is unprofessional, ridiculous and frustrating..
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Lots of information available.

Someone out there has asked everything you can imagine about hair. Good information portal.

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Longhaircareforum Details

About this company

The ultimate internet resource for black women and all women of color that want to grow healthy beautiful, long hair. Includes discussion boards, black hair care products, dominican hair products, dominican salons, product reviews

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