Worst experience ever - DO NOT BUY IF YOU COME FROM DENMARK
This is my first bad review ever. Do not buy on lookfantastic if you live in Denmark. I ordered in the 27th April and still haven't got my order. First I contacted to know if it just was delayed and it was disappeared. After 4 days I got response that I should fulfil a form, which I did and send back. After some days I write if they have got my form and if it was possible to get the package send to my parents' address (Because I read too late in here, that they have severe problems sending to Denmark - if you are not home they will just return it, no note or anything), No they have not, so I should send it again. I send it again and after 3 days they write back that they could not send it to my parents (and it is okay). So I wrote back AGAIN AGAIN to ask if they are going to send it . They have now written to me again, to say that I can not get the things because they have already refunded the money (but I just got the "order refounded email" today and I asked if they could resend the package to days ago). So if I want the things I have ordered, I must order it again - but then I will lose the discount I got on the previous order! I have bought on lookfantastic before and have never got any problems (I even recommended it to everybody before), but this is now too much for me! My order number is: 27746068
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