Even after several phone calls product did not come. Eventually it came when I was on holiday and left outside at back door. Fortunately a neighbour rescued the ironing board before it was ruined.
After researching online for a while I bought a Brabantia Ironing Table from Lords. I was concerned the product may be imperfect as the price was so much better than elsewhere, but it arrived in perfect condition and packaging.
The only let down was the courier - the delivery info on the website refers to a card being left to arrange redelivery if no one is at home, however this very large package was left on my doorstep in full view of the open road. Fortunately a neighbour spotted it and took it in.
My order was dispatched very quickly and with NO postage surcharge based on my location in mainland Scotland which was very welocme. I was kept informed as to when item was dispatched and would be very happy to shop with them again.
Had never heard of the company before, but after searching the Internet for the best price I decided to try this company.
The customer service is excellent and only a telephone call away, with no lengthy delays while waiting for a response.
With all this in mind, the overriding factor was the price and they certainly came out as by far the best on that score.
After ordering I found the customer service excellent, dealing personally with my enquiry with reference to delivery. I still feel a telephone is so much more effective than email.
The parcel arrived well packaged and considering the significant price difference with other companies, I will definitely recommend and use them again.
I ordered CT1 and it came promptly.
Have ordered before and their service is excellent.
Lords of Notting Hill provided a faultless service. The product I was buying (Osmo Top Oil) was very competitively priced. Each can was protected in bubble wrap and was then packaged in a sturdy box. Great service!
As above. Couldn't fault the service. Will use again.
I ordered these on day one and abracadbra, they were received on day three.
Who owns this company. Dynamo?
Ordered a Simplehuman Butterfly pedal bin after two failed attempts on Amazon ( first order cancelled by seller and second order bin arrived damaged ) Lords of Notting Hill bin arrived next day and in faultless condition. Would definately order again from Lords.
Lovely dressing gowns- just as ordered. Swift and efficient delivery.
Have used on many occasions with no problem. Fast delivery competitive prices.
Fantastic transaction, they kept me up to date with the delivery process and the cement arrived promptly. They also packed the product safe and well.
Would definitely do business with this company again.
Order was placed and I received an email a few days later to say item was being delivered on a certain day. That day came and went so I called only to be told that the item was short delivered and some deliveries were not sent. I was informed that a new order would be raised but would take another week. I was disappointed that I was not informed and that I had to chase delivery. Item finally arrived, without notification, around 10 days later.
Very happy with the service, thank you! :-)
I knew exactly the model of Brabantia ironing board I wanted. The website was easy to negotiate; the item arrived in good time, well-packaged. The only reservation I would have is that Lords of Notting Hill did not stock a plain replacement ironing board cover (I wanted two covers on from the outset) which I had to order elsewhere. Other than that, no complaints at all.
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