Lords of Notting Hill reviews

good value. excellent service.

delivery was swift. very please with this service.

Next day really means next day.

Well packaged, delivery cost reasonable, next day deliveries don't always happen in this area but amazingly it did. Very good service, would certainly use again. Bin I bought was cheaper than amazon even after delivery charge!

Great service and price, shame they use Yodel

Lords themselves are very good

However the fact they use Yodel isnt so great

Issues

- Couldnt track order as yodels IT system down
- They didnt leave note on failed delivery

Ilija Jovic found this review useful

Fast efficient service delivered within couple of days

Very straight forward to deal with and efficient service although the bottle was leaking from the lid! which i presume had come loose in transit .

Great communication and fast delivery. All at a good price

As I say above, only issue I had was that I tried to book for next day delivery but they have a 1pm cut off. This was not clear so I was a little disappointed to find out it would be an extra day. Great and quick communication from Lords help to sort this and a promise to make this more clear.

Fantastic products at fantastic prices!

I ordered a brabantia bin at 5pm on Tuesday and received it at 11am in Thursday. The price was the lowest I'd ever seen and delivery charge was cheap! The bin was excellently packaged and I have no hesitation in recommending this retailer.

Excellent customer service

Highly recommended. I placed the order over the phone as I wanted to double check availability of an item shown on the internet. Friendly efficient service, followed by swift, trackable delivery. Very satisfied customer!

Great prices and fast delivery!

The product I bought from Lords of Notting Hill was much cheaper than I could find it elsewhere, and delivery was fast.

I would definitely recommend to a friend!

Excellent service, quick and efficient delivery!

Easy to use website and delivery costs were very reasonable for a very fast courier service!

Slow delivery

Item arrived as expected and within stated delivery timeframe. However, had I realised when I initially ordered the product how long the delivery process would take I would have bought the product elsewhere. 7-10 working days is far longer than most retailers work to.

very easy to use website and very reasonable delivery cost for a change. Thanks.

very easy to use website and very reasonable delivery cost for a change.

Great service

Products arrived swiftly in fact so fast they were ahead of being ready to use them. Superbly wrapped and look forward to using sealant.

quick service and excellent product

the high heat paint I ordered arrived promptly and did exactly what it said on the tin ( can) .

Quick to deliver so ordered some more

Could not fault the service

The service of this company is excellent!

The layout of the website was very clear and the service of delivery was excellent! I would definitely recommend to a friend.

cheap and fast

Brabantia bin liners - 10 pack - best price online and delivered fast

Excellent service and product

I would highly recommend Lords of Notting Hill

Super Fast And Helpfull Company

Used Lords twice now and both times have been great with next day delivery and will use them again.

Delivered promptly and very well wrapped

The sleeve board arrived very quickly, the packaging was excellent and the product was exactly as described (and less expensive than on other sites). I would most certainly use you again and recommend others to do so. Thank goodness you came up on my Google search!

Recommend!

Excellent service, prompt delivery, couldn't be happier....

online retail at its best

A very easy transaction with no complication. Delivery took a long time but came near the start of the informed delivery window.

Very efficient

Simple ordering, gppd price, very good customer contact and excellent prompt and well packaged delivery

Best online household shop!

Love the website! Great prices and delivery is fast too! Have all sorts of products and if you are not sure, call them as they are really helpful. I am a returning customer and will be using them again in the near future.

Great service

Product arrived, as described, the following morning

Very quick efficient service

Item arrived quickly and as described. Thank you.

Perfect

Great service and items were delivered bang on time.

Excellent shopping experience, well packed and fast delivery.

I bought SIKA products from Lords. They were amongst the cheapest I could find and turned up almost immediately. Each tube was wrapped individually and the tubes were contained within a robust box.
I would not hesitate to use again!

Excellent customer service, prompt delivery and the engraved pens looked fantastic.

This is the second time i have ordered from this company and certainly wont be the last.
the pens were engraved beautifully and packed in a lovely box.
price was very reasonable and you clearly value your customers as you sent complementary refills.
packaged very well.

Thank you for your excellent service.

super super lords super super lords super super lords super lords of nottinghill

wow once again you come up trumps buddy keep up the great work
take care and will be back in touch asap

Great internet company

Really easy to use website backed up by great communication when I needed to ask some questions about the product. Ordered on a Thursday afternoon and the goods arrived on the Tuesday morning which is what was stated - can't say fairer than that. All that and the best price on the internet for what i ordered. Would definitely use them again.

Does what it says on the tin

Speedy reliable service at a good price

well packaged and quick delivery, no problems

well packaged and quick delivery, no problems

Good product, poor customer service.

I ordered osmo wood protection oil from Lords as there are no suppliers locally, and their pricing is competitive. I needed the oil urgently so I paid for next day delivery. The oil did not arrive the next day. I phoned Lords, they said that there had been some kind of problem with their courier, and that it would certainly be with be the following day, which was a Friday. It did not arrive, my decorator was by now waiting around, with no material to work with. On Monday I contacted Lords again, they said that the problems were not their fault, the oil had been sent to dispatch within the timescales and that they could not be responsible for the service from their courier. I disagree. As a customer of Lords, who offer a next day service, I believe they are responsible for ensuring the product reaches their customer by the date promised. I asked for a refund of the next day charge. I was told that only the manager could authorise that. I heard nothing from the manager. The oil arrived on Tuesday, I had ordered it the previous Wednesday.

23 March 2013

Reply from www.lordsofnottinghill.co.uk

Dear Mrs Gilbert,
Firstly please accept my sincere apologies for the poor experience you have had to endure. We at Lords of Notting Hill pride ourselves in ensuring that we deliver fantastic customer service. Unfortunately, on this occasion, this has not been the case. You are absolutely right in that the whole journey of ordering the product to having it delivered to you is our responsibility, so please rest assured I will look into where this failed. I will ensure that you are credited for the next day charge as this clearly did not happen. Apologies once again,
Kind Regards
Bob

I couldn't fault the service.

From placing the order to receiving it very promptly, my first experience with this retailer was fantastic.

Great Bar Stools

A great service I ordered on Saturday they arrived Monday, took me only several minutes to put them together, very good quality, would recommend to all my friends.
Very pleased with my purchase.

5 Star Service

Ordered a Brabantia 50 Ltr kitchen bin rom Notting Hill, very pleased with their service, arrived in new order, bin was as described and was good value too for a Brabantia Bin, well done you guys :-)

No complaints

Ordered the goods and they arrived on time. Job done.

Extremely quick and efficient service

The website was easy to use and the items I ordered came very quickly.

Fantastic Service!

It was a ronseal job, excellent service.

very attentive service.

The order took a bit long in arriving; having contacted through the telephone, follow ups were good.