Reply from Lovelula
[REPLY]
- Reviews (2)
- Julia B
- London, GB
- 2 Reviews
Brilliant service
Ordered something with next day delivery - needed for a wedding. The couriers messed up my order (I asked them to drop it with neighbours if it came while I was out, they confirmed, then didn't, and refused to redeliver that day or the next).
Called Lovelula to ask if there was anything they could do, and they sent me straight out a new package via Royal Mail. It arrived half an hour before I left, and everything was fine. Lovelula organised a return of the misdelivered parcel by themselves - they never charged me extra.
The kind of really excellent service that will make me a customer for life.
-
- Martin
- Birkerød, DK
- 92 Reviews
God oplevelse
Jeg har haft en god oplevelse af købet fra LoveLula.com.
Pakken var af god kvalitet og godt indpakket.
Varene blev sendt hurtigt og sendt med Royal mail luftpost ca. 5 dages levering fra England.
Jeg er godt tilfreds
Is Lovelula your company?
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.
Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, responding to your reviews is absolutely free. Learn more
