Luck & Luck deserve a gold medal for service. I can't thank them or praise them enough. I had bought items from an Ebay seller for a friend who was arranging her husband's funeral. Despite ordering ten days in advance of when the items were required, they had still not turned up. With twelve hours to go, I found the identical items at a cheaper price at Luck & Luck. I rang them at 3pm on a Friday afternoon. They had them in the post - in two parcels to save me postage costs - and they had arrived from Devon with me in North Oxfordshire by 10.30am the following morning - and that was at a weekend. The funeral went without a hitch.
Lucy, at Luck & Luck, could not have been more charming. She was looking after her little toddler daughter at the same time as helping me - a true multi tasker. This family run business deserves to be highly successful. I wouldn't hesitate to recommend them.
I love the heart holders I purchased. I had been searching for the right thing to hold my table numbers as my forthcoming wedding and they are perfect! Loved my ribbon too. Very fast delivery and lovely company.
I contacted Luck + Luck to enquire about postage for a few items to Australia. Holly emailed back quickly with options for postage (all very reasonable), and also some friendly advice that a few of the items I was interested in were very low in stock. She processed my order quickly and kept me informed of the order status. They arrived in good time, nicely packaged and a note. I was very happy to have discovered Luck + Luck and will be checking back in future as there are some lovely things on the website.
Products all as pictured. Delivered the following day, after paying for standard delivery. Frame was broken in transit, called back immediately and replacement received the next day. I made a mistake and ordered two of the same item, very prompt communication and refund without hassle.
Overall if your having a vintage tea party affair these products are perfect and I would highly recommend this company. Many thanks.