I have been a member for 2 years. I think the site is great and well put together. It is good to see my results and skill get better - this is easily tracked on the progress chart. It is questionable whether individuals are just getting better at those particular games or are getting better in everyday life - such as improved memory, faster thinking etc. I do not know which is true but I do find myself with more confidence in my tasks at work. So for me, all is good. Give it a try!
I wanted to try their games to test if they could really increase your memory, and I had a fun time playing them. But at some point you get bored and I experienced a hard time deleting my account. I experienced this twice, so keep that in mind! There is greater alternatives out there I would say.
Lumosity customer service will not respond to my request to cancel a 2year gift membership. First, I told them that I would like to accept their discount offer, which I received when I renewed my own membership, because the gift membership is meant to be activated in January. I told them in a later note that I plan to replace it with a lifetime membership, but still I have no reply. I think my credit card has already been billed, and I don't think I can cancel it myself, because they would simply keep it as a 2-year membership and not refund my money. I plan to go ahead and cancel it anyway if I don't get a reply very soon. I hope I don't have to file a complaint with the BBB.
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