Reply from Lumosity
[REPLY]
- Reviews (2)
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- WB
- Copenhagen, DK
- 20 Reviews
Well
I wanted to try their games to test if they could really increase your memory, and I had a fun time playing them. But at some point you get bored and I experienced a hard time deleting my account. I experienced this twice, so keep that in mind! There is greater alternatives out there I would say.
- Emily Scott
- Montreal, CA
- 1 Review
Good Product, Unsatisfactory Service
Lumosity customer service will not respond to my request to cancel a 2year gift membership. First, I told them that I would like to accept their discount offer, which I received when I renewed my own membership, because the gift membership is meant to be activated in January. I told them in a later note that I plan to replace it with a lifetime membership, but still I have no reply. I think my credit card has already been billed, and I don't think I can cancel it myself, because they would simply keep it as a 2-year membership and not refund my money. I plan to go ahead and cancel it anyway if I don't get a reply very soon. I hope I don't have to file a complaint with the BBB.
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