LV reviewed by

Lincoln, GB

12 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Nice people but training is desperately overdue

I have car insurance with LV and needed to change my vehicle although I kept the same registration number. Nearly two weeks now after the change, the Motor Insurance Database (checked by the police before they pull you over) still shows my old details so I now run around in constant worry that the police will stop me. More than one 'adviser' at LV tells me DVLA updates the MID which is not correct and the whole company seems incapable of changing the details on the database.

Yes, I have documents for the new car which are fine. The police, however, will see my BMW is supposed to be a Golf and pull me over. Frankly I could do without the hassle but no-one at LV knows what to do about it.
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