I'd been wanting a PCIe SSD for my 2009 Mac Pro for a while and only OWC makes one which is bootable. OWC pointed me in the direction of Mac Upgrade as an approved UK reseller. I ordered at 5pm and received the item before 10am the next day!
It turned out that card was faulty - it was slower than it should have been and suffering data loss. OWC's support were helpful but slow... Happily, Johnny at Mac Upgrade didn't wait for OWC to diagnose the problem - he arranged to have the item collected and despatched a new one straight away. The replacement worked perfectly.
The result is my almost 5 year old Mac Pro is running blazingly quickly (with read/write speeds of 680MB/s) and I'm really pleased. Mac Upgrade's speed of despatch, communications and dealing with issues is outstanding. I'll be ordering from them again.
Whilst upgrading girlfriend's older 15" MacBook Pro, I tried to get hold of new battery as part of the upgrade and after several attempts to buy cheaper versions from China on Ebay, all I received were fakes and faulty units resulting in frustration and wasted money.
Don't bother! Go directly to the pros like Mac Upgrade ltd. Outstanding service, quality goods, superfast communication and deliveries.
They have even gone the extra mile for me when I ordered the incorrect size followed by immediate dispatch of the correct one without additional postage.
I would have no hesitations to recommend Mac Upgrade Ltd. to anyone.
I ordered a replacement SSD for a Macbook Air. Unfortunately it was an OWC SSD which are known to have production issues. The drive I received was one with these issues but Mac Upgrades customer support promptly sent me a replacement. I couldn't be happier with the service! Fast, reliable and very customer/friendly!
I have a late 2008 Macbook Pro and it was starting to limp along; spinning beach-balls, behaving erratically etc.
I had read on the various forums of the benefits of upgrading to a SSD and that one other possibility was to remove the unused optical drive and add to the SSD with my existing HDD. Research led me to investigating OWC products, particularly with my Macbook running at SATA 2.
I googled OWC Uk and found the Mac Upgrade site. I could see that they offered an installation service and with me travelling to London on business over the next few days, a price was agreed and I met with Johnny (Jonathan) Clarke and handed him Macbook for upgrade, with the plan being to retrieve it the next day.
Johnny emailed me that night with a progress update, kindly including photos of the progress he was making. The next morning another email arrived informing that the work was complete and that we could meet at any time after 10.00am, he also included screen shots of the disk speed improvements. We met around lunchtime and we went through the changes that he had made. I was suitably impressed.
My laptop is noticeably faster, quieter and feels just like it did on the day I bought it.
The improvements that have been made are matched by the level of service I was given.
I would not hesitate to recommend this company, it's installation service and in particular, Johnny Clarke to you.
I was looking for Other World Computing upgrade parts for my Mac Mini and despite not having them on their website the team at Mac Upgrade were able to source them for me quickly. Communication was excellent. Recommended.
I must say out of everyone I have spoken to about upgrading my MacBookPro, Mac Upgrade have been amazing. They have super knowledge of all the products and Macs. Even helped me find parts that weren't easily available. I'll definitely be coming back! Thank you!
WOW, what can I say about this company, I stumbled across them after a Google search and found their pricing on the particular item I was looking for to be as good if not better than other suppliers, they also had everything in stock which pleased me no end. And the icing on the cake was the amazing next day delivery service even though it was getting late when I ordered. I spoke with them on a few different questions prior to the purchase and was really pleased all round. I would highly recommend and will be looking to use them again.
I ordered 16gb of ram for my 2011 MBP on Friday, an it arrived by 9am on Daturday as promised!
The team even noticed a problem with the ram slated to be shipped to me. They contacted me to authorize a substitution (actually a slight upgrade at no charge) and were still able to get the product to me in less than 24hrs.
I highly recommend Mac-Upgrades and will be purchasing from them again soon!
Used Macupgrade for both an iMac and Mac mini upgrade of RAM and switch to SSD. The service was impeccable with fast collection and delivery within a day (I needed the computer back for work and they were able to accommodate). The result is both computers running without the spinning beach ball which has caused me to pull my hair out over the past year. I would highly recommend the switch to SSD as well as using Macupgrade to do the work!!
I would definitely recommend Mac Upgrade to anyone who has a mac! I've had a Macbook Air for just under a year now and opted to buy the model with least memory. I filled up all my storage really quickly and my mac was getting quite slow, I was always having to delete my files to keep it running etc. I'm a fairly competent user but didn't have a clue how to go about adding more memory so I really liked how easy it was to use the Mac Upgrade website. There's a really useful window that allows you to chat to an advisor, so I was able to check that I was buying the right thing! My order arrived on time with a really helpful set of instructions on how to install everything. All round great service and wish I had done it sooner!
I bought an SSD for my 2008 MacBook Pro and it has really brought the Mac back to life. The live chat was very useful as I wanted advice on what tools I would need. Ordered it on Wednesday around 3pm and had it Thursday morning! Great website!
Also I should say that the staff are very communicative and responded to my emails and messages almost immediately. They made me feel as if they truly cared about me as a customer!