Reply from Mac in a Sac
[REPLY]
- Reviews (207)
- Sarah
- 1 Review
Great little item, quickly dispatched
I wasn't sure how good the mac would be (I mean, it's in a bag!) but, although I haven't actually tried it in the rain, it seems very well made and it's not too shabby to wear as a light outdoor jacket. Dead handy to keep in the boot of the car when space is at a premium (convertible ;) ) - it'll be getting its first road/weather test on Jersey in a couple of weeks.
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- Terry Culkin
- 2 Reviews
Spot on for the job!
I've just bought this after searching for ages for something to wear in bad weather. I needed a lightweight that acted like a heavyweight and this is just the job. Away for the last four days without a coat, yes I know a stupid thing to do in May, but my Mac in a Sac has been brilliant. In a wet and windy Manchester I was comfortable and dry with my 'mac' on over a T shirt. I am so pleased with this buy I know it will be a well used one giving years of real value and comfort.
- Bradley Lawrence
- 2 Reviews
daughter likes it
good looking kids light waterproof jacket, reasonable price, fast delivery
- Karine
- 2 Reviews
- Jane
- 1 Review
Service was first rate
Goods arrived very fast, no hassle. Lovely pink mac in a sac - and then it stopped raining - so not tested yet
- Maria
- 2 Reviews
Brilliant!
Mac in a sac were excellent to deal with. They kept me fully informed, sending emails to say they had received my order & then that it had been shipped. It only took one week for the product I purcased to arrive here in rural Australia (which is virtually unheard of when dealing with companies from within Australia!). The product is exactly as described on the website & works really well. Would happily use Mac in a Sac again.
- Mrs P M Cowling
- 1 Review
Great product, great service
Brilliant free next day delivery. Good quality, well-made jacket, Like the size guide which gives you the measurements of the jacket, so you can compare it with any jacket you've already got, making it easier to get the right size first time when ordering.
- Aleksandra
- 1 Review
fantastic product and great assitence!
I just love my "floral" poncho! Extermely useful and simply beautiful. Professional, very helpful and friendly phone assistance. Thank you!
- Sheila
- 1 Review
Trendy Mac in a Sac
The ordering on line was so easy, the delivery was fast and efficient, the next day in fact which is unbelievable, I live in Australia and we never get a service like that. (The macs where sent to my sister who on forwarded.) The mac was exactly as described and I have road tested during Queensland torrential down pours, works perfectly. I purchased for a trip to Japan because I needed something that I could carry easily and use during their frequent rain showers,I believe it is just perfect for this ,folds up easily into its own in built pouch.My daughter loved her pink one bright and trendy and I have the jubilee one which is so me, a proud Brit. I am that happy with them I am plan to purchase the raincoat.
One happy customer .
- benjamin
- 1 Review
waiting...
I'm waiting my mac in a sac..for my son Augustin.
The delivery is in action...but it's ok, i'm from Paris and it's come from irleland...anyway.
today it's rainning and tomorrow it wil be wet again..again.....shit!
- Damaris
- 1 Review
A great colour and actually waterproof.
A friend has one of these and I soon as I saw it i wanted one. Perfect for all the travelling I do and doesn't take up much space. I know it's properly waterproof as we were caught in a downpour and my water resistant jacket was useless where hers kept her dry.I also love the shade of green, apparently greens in the yellow end of the spectrum are the 'fashion ' just now so getting what I call a true green is almost impossible.
- Sharman Boardman
- 2 Reviews
DEAD GOOD.....
I was a bit concerned about the sizes as they seemed quite large when you look at the size chart. I e- mailed them and got a reply within ten minutes. I am a 38-40 chest. 5' 10". Usually medium. I was advised to go for a small. The fit is good if you just want it for those days when you MAY get a shower and are only wearing a T shirt or micro fleece. [ which is why I bought mine ] It is a bit short in length but that isn't a major problem.
Not had chance to test it in anger yet, but customer service is really good and quality seems very good. Ideal for emergencies.
- Tracey
- 1 Review
Great product but service is dreadful
Bought a jacket 4 years ago when we were in Scotland (from Australia) and was totally impressed. Now that the seams are starting to fall apart thought that I'd order a replacement as well as two for my husband. So I ordered 3 jackets online and paid my money. The next day I get an email to say that the goods aren't available, yet they still kept my money for over a week. I had to get in contact with them 3 days after they cancelled my order enquiring about the refund and it was a further 4 days before I got my money back.
What a shame as the product is excellent.
After over a month of 'it'll be available in 2 weeks' the jackets are STILL not available on the website. So I decided to source from a retailer - they delivered and the price was lower. So Target Dry has a lot of work to do to get back my custom. Interestingly after I posted my original comment I was offered a 20% discount to change my rating - which I chose not to accept.
Reply from www.macinasac.com
Hi Tracey,
A refund was processed for you the same day we spoke to you via email. Unfortunately the automated refund system failed and this was not picked up on until you made us aware of it. We processed the refund immediately via Paypal. As with all transactions, this will often take a few days to show on your bank statement. My colleague Matt has contacted you via email to explain further.The products are now available online.
Kind regards,
Aimee/Mac in a Sac
- Raphael
- 1 Review
- Malcolm
- 1 Review
Wheely great value
I have recently taken delivery of my second Classic Jacket in XXL.
As a wheelchair user sleeve wear is always hard and the sleeve seams on my first jacket soon came undone. Still great value.
Keep on trading!!
- Helen
- 1 Review
Impressive customer service and super fast delivery
Really impressed with how quickly items arrived. I needed to exchange something and this was dealt with immediately and a replacement was with me within 2 days of returning original item. Great selection of colours for children, will definitely use this site again in future
- David
- 1 Review
Speedy
Several colours were sold out, but delivery speed was spectacular - mac arrived next day, before the email to say it had been dispatched.
- John
- 1 Review
Write a catchy header to make your review stand out
Quite painless ordering & very prompt delivery. Excellent service.
- Philip
- 1 Review
Fast and Fab
Great service with less than a week between ordering this coat and deliver to the other side of the world! Great product, great service.
- julie
- 1 Review
FANTASTIC SERVICE, RETURNED FOR LARGER SIZE, RECIEVED IN FEW DAYS.
I purchased my Mac in a sac which i recieved the following day. It was to small so returned via royal mail. My new mac then arrived within a few days, so the whole process only took a week. Fantastic service, will recomend to all my friends and family.
- Barry
- 1 Review
Excellent Service
No complaints - everything worked well and promptly.
- Janxxxxxxxx
- 1 Review
Speedy efficient service.Ordered one day.Arrived the next!
Great value product
- Tracy
- 1 Review
Exactly what I wanted
I ordered a set of pink all-in-one waterproofs for my 5 year old daughter. They arrived quickly, when promised, and was exactly what we had been looking for. Staff on the phone were also very helpful. I would definitely recommend Mac in a Sac.
- Teresa Cosgrove
- 1 Review
macinasack is ideal long stylish waterproof in neat carry bag
The colour (cranberry), is unusual and lovely. The mac is long, so no wet knees! I love the neat little bag it fits into, with handles for carrying
- Kaz Stepien
- 1 Review
Just the job - the real business
Wanted a light raincoat that was longer than the normal so that there was no gap for jeans to get wet between the bottom of the coat and the top of my boots. Mac in a Sac is just the job. Ordered the colour druid because the navy (which I would have preferred) was sold out and I was told would not be available for some months. Surprising if there is such a demand for the navy. However, still very pleased. Asked some questions before buying - response and service generally was excellent.
- Mrs Edwards
- 1 Review
Did the job!
Bit over priced for what it is, but seems to be waterproof and takes up very little room.
- Katie
- 1 Review
Fabulous company!
I thought I would have trouble because it was International shipping, but MacInaSac got my package with no problems what so ever.
- Hillevi Hansson
- 1 Review
The best service I ever had !
I got so much help from Mac in a Sac. I contacted them cause I had a question about a jacket I want to order. I got answer by the e-mail immediately. I live in Sweden and there was no problem to order the jacket and it only took a few days before I had it at my home, fantastic! The jacket is great and I´m very pleased with the good service.
- Goutam
- 1 Review
- Customer
- 1 Review
- Mel Sorg
- 1 Review
Fantastic service
This is my third order with macinasac and have to say their help has been awesome (first order went missing unfortunately) but they tried again with success and have since followed up with another order which arrived at the begining of this week. Love them and love the product!
- Peter Hartland
- 1 Review
I could swear I'd only just hit the send button for the order on my computer when there was a knock on the door with the delivery.
Just what I want for my trek around Oz. Compact, light and will keep most of me dry if required.
- CustomerGinny vanausdall
- 1 Review
Never received my order
I never received my order please help
Reply from www.macinasac.com
Thanks for getting in touch. I have looked into your order and it was dispatched from Belfast on Monday 5th Nov. It can take up to 14 working days for post to reach the states so I wouldn't be too concerned at the moment as it has only been 5 working days.
Please contact me directly on aimee.stewart@targetdry.com and I can help your further.
Regards,
Aimee
- Maureen Farmer
- 1 Review
Only Good Things to say:-
My experience with this company was excellent I wish all companies were the same. Both the speed with which the order was dealt with and the fact that the belt was missing in the order but was rectified just as quickly puts them into a very high bracket indeed. And the product was just what was wanted. Thank you very much.
- Customer from Germany
- 1 Review
Great quality rainwear, stylish.
I have ordered a Travel Coat and Mac in a Sac Overtrousers. Both are excellent quality products. The Travel Coat even looks rather stylish so you can wear on your way to the office without looking too geeky. Note that the fitting is rather large. I weith about 75 kg (189 cm) and the medium size is rather wide. I probably could have done with a small.
Ordering from Germany and shipping was absolutely problem-free and quick.
All in all, great products, recommended without any reservations. The only downside is that the overtrousers are rather short. It would be great if different leg lenghts would be offered.
- E Eyers
- 1 Review
you get what you order
An easy web site to use, much easier than hunting around the shops for that one item. A great product, and a must have in your wardrobe for all the family.
- Jayne
- 1 Review
Awesome Mac in a Sac
First time I have ever heard/seen Mac in a Sac, purchased it two weeks ago (live in Australia), and it is an absolutely great product!
I will definitely be buying another one! Thank you!
- MC
- 2 Reviews
great service, great product!
It does what it says on the sac! Great colour (flame) so safe in the dark. Breathable and waterproof perfect for a football mad five year old out in all weathers!
Instant delivery - excellent service!!!!!!!
- Louise Darwent
- 1 Review
LOVE IT!!!
I brought 4 'mac in a sac' for christmas. For me, my husband and our two girls. There are great coats.
- Kathi I., Albuquerque, NM (USA)
- 1 Review
Fast, efficient, and a good product to boot!
I live in the desert, but am planning a trip to the UK in the Spring. Having lived there, I know I'll need a mac handy at all times. MacInASac is the perfect answer! Lightweight, compact (comes in its own carry case), and reasonably priced! I like the color (royal blue), and the fit is good. Am sure this will meet my travel needs.
Ordering was easy (handy size guide on the website), and I received my MacInASac VERY quickly. Thanks. Good product, good service, good price!
www.macinasac.com Details
FREE UK DELIVERY
We'll get your UK orders to you super-quick with Royal Mail 1st Class. We also ship worldwide!
2 YEAR GUARANTEE
All Mac in a Sac Products come with a 2 Year Guarantee against manufacturing faults. You can have full peace of mind, knowing that we make quality gear.
ABOUT US
Macinasac.com is a brand of Target Dry Ltd. We're based in Belfast, so know all about preparing for the rain! We've invested in great clothing designs that our customers love. Thanks for being part of our story...
Visit Mac in a Sac
Contact information
BT6 9HB Belfast
United Kingdom
Category
Mac in a Sac is ranked 157 out of 565 in the category Categories Clothes & Fashion
