I ordered the large bow lamp and paid the extra for Saturday morning delivery (on top of the standard delivery charge). The lamp itself arrived in three boxes, one of which (the stand) was missing. As it was a bank holiday weekend I had to wait till the following Tuesday to folllow up with Mace who thankfully refunded the delivery and had the delivery company drop off the missing box to a neighbor who would be at home. Made took charge of the situation well but I was dissapointed at having to wait so long to be able to put the lamp up. The lamp itself is great, excellent quality and I would have no hesitation recommending it to others!
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