Obviously you can only write a review based on your own circumstances and any company only really gets tested when something goes wrong but based on my experience I couldn't be happier with Made In Design. They were the only online seller that had the lights I wanted and having read the terrible reviews they'd received I even considered getting something different but decided to take a chance and was really glad I did. Constant contact throughout the whole ordering and delivery process including telling me the drivers name and exact delivery time, and the lights were wrapped incredibly well which they needed to be. Based on my experience I would recommend them and I will be using them again.
I purchase a Kartel Lamp at MadeInDesign which is a UK based company, and requested to ship it to my UK house....
What I receive was the lamp which is not any cheap, with an european plug, so I have to buy additionally an adapter plug for the UK
Why they did not mention that in their website?
They also were requesting copy of my ID, but never say why?
Isn't their online payment process secure?
Very bad experience with this company
The website is nice, straightforward and easy to use. It's fun to browse and shop. I appreciated the possibility to define for each item whether i wanted it gift wrapped or not - this came in handy as my order contained a mix of gifts and self-purchases. One issue I had was that one of the items I ordered had a 10 weeks delivery time while everything else was available right away. I would have appreciated the order being split up into two deliveries because of that, but no; had to wait 10 weeks for everything to arrive. My account was debited before I actually received the shipment.
Stuhl der ankam war beschädigt. Und es sah nicht nach Lieferschaden aus. Dann sollte ich den Stuhl fotografieren und die Fotos schicken (glaubt man meinen Worten nicht?). Fotos sind seit drei Tagen bei denen... bisher nichts gehört... wie es weitergeht. Nie wieder werde ich dort kaufen. Ach ja: Lieferung dauerte auch ewig.
There were no trouble ordering, only i slight problem with the orderconfirmation, because they were updating their systems. But i wrote the customerservice and they replied very quickly and had it fixed. Sent me the orderconfirmation and the notification of the departure notice. a few days later I had my package.
Ordered a toybox from Magis from Madeindesign. Got an order confirmation email instantly and within a day got another email stating that product has been sent (it was in-stock when ordering) and the email also contained a tracking code. Delivery went smoothly and arrived all the way to Finland as promised on the 5th working day from ordering. Would definitely order again from this company.
Commande de chaises, paiement pour livraison à domicile vu l'encombrement des colis (2x1m3). Chronopost les met en dépôt au bureau de Poste. Pas d'énervement, j'appelle le service Client de MadeInDesign, qui fini par me dire qu'ils vont les reprendre et passer par un autre transporteur qui conviendra d'un passage. 10 jours plus tard, le bureau de poste m'appelle pour me dire de venir chercher mes colis. Las, je me suis débrouillé. NUL, le service client n'a de service que le nom, pas de suivi, pas de nom d'interlocuteur, ils bottent en touche et se foutent du client. Au revoir et fini MadeInDesign.
Commande n 1332674204386
PS: Confirmation de leur désintérêt total des préoccupations du client, ils n'ont rien fait pour m'aider et j'ai du trouver une solution de mon côté. NUL jusqu'au bout!
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