Manchester Fireplaces Limited reviews

Manchester Fireplaces Limited reviews

Excellent
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Review by confirmed purchaser

Speedy delivery and great grate!

Delighted with our product.
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Review by confirmed purchaser

excellent company to deal with and very friendly and informative

when I telephoned this company to ask for information about one of their products I found their representative very well informative and extremely informative, and it was a pleasure dealing with him.
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Review by confirmed purchaser

Fast and efficient service

Ordered by telephone, my order was dealt with extremely efficiently. A request for further info on the product came back with an immediate telephone response (even at 4:30pm o a Friday).
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Review by confirmed purchaser

OUTSTANDING PRODUCTS AND SERVICE FROM EXPERTS WHO LOVE WHAT THEY DO!

Can't speak highly enough of Mandy and Dave at Manchester Fireplaces. We fell in love with quite an expensive set of tiles, insert and surround based on photos on their website, and were a bit nervous about buying online at first - not least because we knew everything would have to travel all the way to Northern Ireland! However, their excellent communication and expert advice reassured and helped us at every step of the way, even through the process of having the surround re-french polished to match an existing piece of furniture. They emailed multiple photos to show how the items would work together, and were always happy to talk through choices re finish etc. The end result is just stunning, and arrived beautifully packed with even a little spare pot of touch-up in case we ever need it in future. Just an outstanding experience from start to finish - buy with confidence from this quality company!
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Review by confirmed purchaser

Great fireplace store

The guy in the shop was very helpful. I needed to have a marble hearth built and they were very knowledgable in helping me with my purchase. I'd definity recommend them.
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Review by confirmed purchaser

Friendly, Knowledgeable, excellent service. Store choice amazing.

The range of period fireplaces here is amazing - some beautiful pieces which made it fascinating place to visit. Staff were really friendly but let me wonder around so ibdidnt feel pressured. When they came to fit the fireplace and fire my fitter was a clean and careful worker and I have a cream carpet! We had a small problem with the fire when it was a week old but they came out really quickly and sorted it out. Very very happy Thanks to Dave and Mark. :-)
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Review by confirmed purchaser

They listened, advised and didn't over-sell. Excellent service!

I had no idea which fireplace to get for my new home, I was trying to budget for 6 months ahead but didn't know where to start. I googled 'fireplace shops in Manchester'. Happened to click on manchester fireplaces and just called. Dave was so helpful (even though I was very vague). I wasn't ready to buy at that time but when I was I remembered his customer service and went into the shop. After that it was excellent advise, not over-sell and I came away with two excellent fireplaces and the fitter and chimney sweep he recommended have been excellent. Highly recommended.
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Review by confirmed purchaser

Good product but mixed feelings on service

20 days after product was ordered and paid for I contacted them as I had heard nothing. They replied very quickly and I was told that the item had been out of stock but they could now send it out to me. On 23rd Dec I received my order only to find they had sent the correct fire but the wrong fire basket kit to fit it. I had wanted an open fire for Christmas Day and it was looking doubtful. I contacted them again and was told as long as the correct kit was in stock they would send it next day delivery. Luckily they did and I received it Christmas Eve.
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Review by confirmed purchaser

ExcellenT service at a great price

Look at other fireplace showrooms and couldn't believe the difference in price with MFP being far cheaper. The advice and service was accurate with short delivery times. The fitter who was recommended was knowledgable clean and did a great job.
All in all impressed from start to finish
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Review by confirmed purchaser

Beautiful looking and very good quality.

I purchased a new fire surround. It arrived timely and was delivered by a lovely man. My builder has now fitted my fire surround and it looks beautiful. It's made my house turn into a home.
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Review by confirmed purchaser

Quick service and value for money

As advertised, came quickly and a reasonable price
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Review by confirmed purchaser

Antique fire screen

I bought a splendid art nouveau fire screen from the web site which had clear pictures of the item, It arrived speedily and well packed. All good
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Review by confirmed purchaser

Experienced, prompt - very helpful and friendly!

We went to a few places, but none really had what were looking for - even thought that it might not exist!
Manchester Fireplaces has a great selection, they were extremely helpful in helping us figure out the best look and function - giving us the fireplace we wanted!
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Review by confirmed purchaser

great service great product

got here on time well packaged and great price and super service over the phone
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Review by confirmed purchaser

Excellent Service

My stove was delivered quick and I was given a discount! I strongly recommend..
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Review by confirmed purchaser

exellent

exellent service and very friendly and helpfull staff .thank you again for this brilliant service
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Review by confirmed purchaser

rude staff

Quite rude staff but otherwise happy with product
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Review by confirmed purchaser

So helpful from the outset and got me an excellent fitter.

Helped my wife and I explore the options given that our preferred choice of a fir roughly 300mm off the floor with a 300mm cill was no longer allowed by law - we explored various other options. Settled on a traditional fireplace but with glass fronted fire for better efficiency. The fitter found a huge hole at the side of our existing fire back (internal chimney) and sorted it all out for no extra cost.

Great service - definitely recommend them.
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Review by confirmed purchaser

good, expert and friendly service

Gave me lots of good advice before I made my purchase, would recommend them highly.
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Review by confirmed purchaser

Great, friendly service and very helpful

The only slight criticism I would make is the goods did not arrive when I was told they would. I had to chase them up but I got an apology for the lateness which was fine. The fireplace is beautiful and admired by everyone. Two people took the name and address of the showroom in Levenshulme as a result.

manchesterfireplaces.co.uk Details

About this company

Visit Manchester Fireplaces Limited

Contact information

Call us on: 0161 431 8075
We live here: 1090 Stockport Road, Levenshulme
M19 2SU Manchester
United Kingdom

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