Very easy to order goods. Quick delivery to work address. However, there was no name on the package resulting in the package being opened for everyone to see and going from one department to another until 2 days later someone remembered the conversation I had with them about what I had ordered. I finally got my package. Not impressed at all.
The delivery was excellent and the product is also excellent.
The issue however is twofold - firstly there was no seal on the product - this does raise suspicion that the product has been tampered with. Secondly the product was not full - it seemed to have been missing about 1/5 of the bottle. I am not sure if these two faults lie with 'Zirh' or with 'Mankind' but I am unfortunately going to have to trial a different supplier to find out.
Easily the best online price for this product with excellent customer service and fast delivery.
I am really happy with my purchase from Mankind.
The products were as I expected, as I knew what I was buying. Oh and with the bonus of a Crispello chocolate sample too - yum :D
The delivery was fast and the products were well packaged. Seeing as this was free it's fantastic.
I will definitely use Mankind again and would recommend them to anyone.
Chris Joseph Jones Hill found this review useful
S oo glad i found this site,will be doing all my Crimbo shopping on here.
Mankind provide a very easy and intuitive shopping experience with wonderfully low prices and a huge range of products.
Finding what you want is easy, as is purchasing the chosen product and delivery is very quick too.
WILL be using Mankind again in the future.
This website has EVERYTHING a modern man needs to look good, feel good and smell good! With a huge choice of products and detailed product information you can't go wrong when shopping here. People who've previously bought the products can leave feedback which really helps when choosing the best for you.
I'm new to this site but its already on my favourites list and will be first port of call for all my grooming needs!
Ordered the razor pit and the anthony logistics ingrown hair treatment gel and got a free gift of grooming kit.
After waiting 5 days for the items to arrive, the ingrown hair gel pump didn't work and didn't come in a box so there was no instructions. Called to ask for instructions and told I would be emailed over. Email never came.
Upon inspection, I found the pump did not work on the ingrown hair treatment and called to get a replacement. They requested i sent the product back to them (which would take 3 days) and then they would process it and ship me a new one (which would take an additional 5 days).
Did all that, only to find they had refunded the item and not sent a replacement. I called and they said they were out of stock.. .but they did not let me know this which was bad.
Just tried the free grooming kit as well, which doesn't work! The electric razor and nose hair trimmer both do not work.
The main reason for me ordering was for the ingrown hair treatment... but instead I have to wait 5 days for it to be refunded and the outstanding balance will not be refunded as I had not returned the items - regardless if they are broken.
Would NEVER use this company again. Bad customer service, bad stock check and extremely bad communication. lady on customer service was also a bit rude to be honest. Take your money elsewhere.
Mostly the service is excellent and I have used the site on numerous occasions. However two weeks later I am still waiting for part of my order. No alternative has been offered neither has an explanation. Maybe some extra discount is in order for my next transaction.
The range of products is excellent and the prices are hard to beat. Delivery is fast. I held back on one star because I sometimes receive offer emails, for instance, a free gift, but they are always out of stock/ or a sample sachet is added - I don't really class a sample sachet as a free gift! Other than that, an excellent company to buy all my male grooming products from and I would highly recommend them.
This was the first time I've ordered from mankind and won't be the last! Got a great price on a Merkur Futur and quick delivery to go with it !
Seem to have a good selection of shaving stuff at very competitive price, so will be keeping an eye out for my next purchases
Ordered an item on the incentive of a special offer. When the special offer arrived it was not what was promised. This was about 6 weeks ago - since then I have emailed the customer relations twice using the email on the web site with no reply. I have telephoned them to be told the email doesn't go to anyone and given an alternative one to email - from this I received a template answer not even relating to my problem. So I wrote a letter to their customer services department - this was 3 weeks ago and I haven't heard anything since from them. It seems that once you have parted with your money, they aren't too bothered. There's plenty of firms selling the same over the internet - I'll be going elsewhere in future.
Update ..... I have now settled this matter with the company and after a few more emails reached a satisfactory conclusion and consequently changed my star rating to reflect this
Low maintenance or High maintenance?
Mankind covers all the basics, from underwear to luxury moisturisers,
forget your local drugstore as this is the place to shop for all your essentials and take advantage of FREE STANDARD & INTERNATIONAL DELIVERY!
I haven't had one single problem with any orders and I found the customer service excellent!
Follow Mankind on Twitter @mankindcouk
I made an order that included three items on the 11/06/13. Two of the items were received quiet promptly, however I am still waiting on the third item and it is now the 20/06/13. I do not think it acceptable that one, all three items are dispatched separately and along with that, two of the items had tracking numbers while the third did not. And not surprisingly the item not being tracked is the item that is missing.
I order online all the time and never before have I had the situation where I order from one company and all the items seem to be coming from different locations. I do accept this is the case with <external link removed> but Mankind is not <external link removed>!!!
I have just spoken to customer services and apparently the item missing is coming from Chicago USA. Would have been nice to be informed of that fact.
Where to start?
Firstly they stock a great range of products and their website is simple to navigate around, coupled with some great advice on tips and hints under the 'Grooming Guide' section.
Free post and packing is also thrown in with any order, which with cheap prices to begin with and free offers its a no brainer. About to place my second order with them today.
Be KIND to yourself and you'll be KIND on your pocket...
I like to shop around for most things on the web and for what I'm buying, Mankind is selling at the best price, with the best customer service and always has the odd discount or free gift to put it head and shoulders above anyone else I've tried. I've also started using the odd free next day delivery code they have on site and am yet to be let down. Two thumbs up!
I've been a loyal Customer of Mankind for several years now and they've never let me down.
Most of my orders are promptly despatched and at prices that are hard to beat.
They have listings of select and well chosen products to suit all types and pockets, especially in such a competitive market. They also send out regular offers which are very reasonable and help you stock up on all your grooming needs.
A well presented site, easy to navigate and sometimes hard to resist to buy the odd luxury item!.
I have ordered a number of times from Mankind and have no reservations in doing so again. Thus far the service has been faultless and pricing has always stood up to checking other Internet stores...
I have been using Mankind for many years and found that they have a great range of products and are constantly refreshing their ranges. The delivery is quick and inexpensive and the service is good. I also like that they are constantly providing offers and discounts.
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