We are hiring!

Reply from Mann's Music

[DATE]

[REPLY]

Mann's Music reviews

Mann's Music Logo
Customers say: »GREAT PRODUCTS,HELPFUL STAFF.« »they are awesome!« »Very helpful.« 3923
Excellent
9.9 out of 10

3,923 customer reviews
Review company
  • Reviews (3,923)
Mann's Music
5

Next day delivery

Very prompt delivery, product as described.


Featured review of Mann's Music

Mann's Music
5

GREAT PRODUCTS,HELPFUL STAFF.

I RECENTLY BOUGHT AN ELECTRIC GUITAR AND AMPLIFIER FROM MANNS MUSIC,I HAVE AN ACOUSTIC WHICH I BOUGHT FROM MANNS ABOUTA YEAR AGO.THE PRODUCTS ARE FIRST RATE,I'M FAIRLY NEW TO THIS BUT LUCKILY HAVE A FRIEND WHO GIVES ME SOME ADVICE.HOWEVER THE KNOWLEDGE AND ADVICE YOU GET FROM MANNS IS EXCELLENT-IT DOESN'T FEEL LIKE YOU'RE GOING TO BE SOLD SOMETHING EXPENSIVE YOU DON'T NEED.THEY ASK WHAT YOU WANT TO DO EVENTUALLY,AND WHERE YOU ARE NOW AND REALLY MAKE SURE YOU PURCHASE THE RIGHT PRODUCT FOR YOU.THERE ARE ALL SORTS OF MUSICAL INSTRUMENTS IN THE SHOP,I FEEL LIKE A CHILD IN A SWEETSHOP! BUT GENUINELY EXCELLENT,I WILL ALWAYS GO TO MANNS AS A FIRST CHOICE,DOWN TO TRUST.HIGHLY RECOMMENDED.


Mann's Music
5

they are awesome!

I had a query over delivery on a bank holiday, and I got a response the same day from the CEO assuring my delivery terms. Can't ask for better service.


Mann's Music
5

Very helpful.

Mann's music were very good about shipping half of my order quickly so I would have the instruments for my next lesson. Thank you Mann's Music!


Mann's Music
5

Great service.... at a great price

The service at Manns Music was great, the staff were really friendly and helpful. They went through all the settings on my amp and gave me a guitar I was used to playing. They were much better than the other music shop I went to, where they only gave me a 5 stringed guitarto play with. All in all, Manns Music is an excellent place to go where all the people are friendly and ready to help. :)


Mann's Music
5

Great knowledge of instruments and very helpfull.

We visited the shop to buy a ukulele for my son. The assistant explained the differences between all of their range and played all of them for us.......over and over as we could not make up our minds! Very helpfull and a pleasure to deal with, would recommend them to anyone.


Mann's Music
5

Buy with confidence

Brought Guitar but found to be damaged was picked up by carrier and was fully refunded you cant get fairer than that


Mann's Music
5

Fair pricing, good stock and friendly staff

I bought a Squier Classic Vibe Telecaster Custom from Mann's here in Colchester. Lovely guitar and all that, but I guess the store is in focus here. The stock, mainly Fender guitars (which I have absolutely no problem with; I'm a Fender kinda guy), is quite varied. Sure, there are things you won't find in the store, but there's the online store too!

Anyway, I just asked if I could try some guitars, and was led down a flight of stairs to a place I could plug in and give it a spin. They didn't ask "are you going to buy it?" or anything like that in advance, which I have experienced with certain music stores, no. They just handed me the axe, setup the amp, and gave me a smile and a green light to go!

With the purchase I also got a free gigbag, and a free set of strings!

The main point, I feel, is the staff. They seemed to both know very well, and loved, what they were doing. They managed to appear very casual and friendly, while still maintaining an air of professionalism. The can only think of one other music store I've been to in England with a staff nearly that good, so props to them!


Mann's Music
5

OUTSTANDING

I found the staff very very helpfull, he knew all about the product I was interested in, and found his recommendation exellent.


Mann's Music
5

Excellent personal service every time!

Always friendly, helpful and knowledgeable, Mann's have been my supplier of choice for a number of years now. Couple that with the fact the supply instruments at such competitive prices - you can't ask for more than that.


Mann's Music
  • EWG
  • 1 Review
  • Verified buyer
5

Quality Products & Efficient Services.

Ordered on-line on Sunday and received the items on Tuesday morning. Standard delivery (free) with a secure package. Very pleased.


Mann's Music
5

Really helpful, felt valued

Simple process, nice feeling when walking in the shop, sales guy was really nice and helpful. Good advice. Great price for a quality Banjo.


Mann's Music
5

Good value and good communication

Very good value, and although there was a delay in the delivery date this was communicated quickly and clearly (with an option to cancel). Very happy.


Mann's Music
5

best price I could find and speedy delivery

best price I could find and speedy delivery


Mann's Music
5

spot on

The price was right on the web site, and Mann's Music delivered as you'd expect.


Mann's Music
5

brilliant

super fast cheap delivery , excellent value for money.


Mann's Music
5

Superb customer service

Initially there was a bit of confusion after I ordered a digital piano that was showing as being one in stock. I received a call from the Managing Director saying that unfortunately someone had been waiting for one for a while and that instrument should've been reserved. However, because of this I was offered a better model of the paino at the same price, and although it took a month to arrive (manufacurer problem- it was shipped to me the day it arrived with Mann's music) it has been well worth the wait.

Throughout the process I was treated with politeness and received very quick responses to any questions or queries, and I now have a superior digital piano to the one I ordered!

Very happy customer.


Mann's Music
5

Fast delivery hassle free

Had the best price on the net and I can't fault the service. Perfect


Mann's Music
  • Richard
  • Manchester, GB
  • 3 Reviews
  • Verified buyer
5

Wow

What fantastic service. I ordered some finger picks late on a Sunday night and they arrived first thing Tuesday morning. This is exactly what internet shopping should be like. Well done Mann's Music.


Mann's Music
5

Awesome 5* Customer Service

Extremely fast and efficient service, with a human touch. Have no reservation at all in recommending this business and its wonderful staff. A big thanks once more.


Mann's Music
5

Great deal, friendly comm's - highly recommended!

Very nice company to deal with - ~I would recommend them to anyone.


Mann's Music
5

Excellent service.

Helpful and knowledgeable service with very prompt delivery.


Mann's Music
5

excellent

fast online service very pleased


Mann's Music
5

great service, would recommend to use these again

great service


Mann's Music
5

Great prices and great service

Great prices and great service


Mann's Music
2

See below

I ordered a banjo strap which was brown leather in the picture but when it got to me it was black fabric. It had no description of the material either. Otherwise it was great!


Mann's Music
  • AB
  • 2 Reviews
  • Verified buyer
5

Excellent hassle free service

I ordered a desk top music stand and tuning fork from this company as they offered free delivery. Both items arrived very quickly and in perfect condition. I would definitely order from them again.


Mann's Music
5

accurate description on web site, good price, very fast delivery

found the violin rest that i needed very easily on the site, at a good price, ordering was a dream, and it arrived the next working day. will definitely use Mann's again.


Mann's Music
5

I'd give it 50,000 stars if I could!

Ordered a Fender Mustang 2 amp from Mann's Music, the website was easy to navigate and had all the information I needed about the product I was after.

I received the item in good time and in pristine condition, I was always kept notified at all times as to what was going on with my order.

One small problem, my amp came with the incorrect power supply. Not a fault of Mann's but the Fender european warehouse, who have mixed up power supplies with European models. No issue though, after a quick email and reply (from the MD no less!) the correct plug was sent free of charge with no hassle and received the next day.

Fantastic service. Would use again. Many thanks!


Mann's Music
  • Dean
  • 1 Review
  • Verified buyer
5

Good price and quick delivery

I ordered for the first time from Mann's Music and the product(saxophone mouthpiece protectors) was exactly as I expected. It was easy to order and the product I bought was a good price and delivery was both free and quick.

I will be buying from this company again


Mann's Music
5

First Class Service & Excellent Prices!

I have ordered many times from Mann's Music website. On each occasion I have been 100% happy with the exceptionally fast service and my music!

I would have no hesitation in recommending Mann's Music at all!!


Mann's Music
5

Excellent

Fast service, ordered oneday and arrived next morning, excellent.


Mann's Music
5

really nice and friendly, learners welcome good advice!

I'm a novice and at the moment trying to learn the guitar, I needed some advice and the staff really were helpfull! I would recommend them to all! Good prices too!


Mann's Music
5

Super service

Excellent service - ordered Wednesday afternoon, arrived Thursday morning (in Northern Ireland)! Competitive price, good product description and free delivery - what more can you ask for?


Mann's Music
5

Absolutely fantastic

ordered Sunday delivered Tuesday. unlike other online music book stores (read The Book Depository) Mann's Music were very quick. this is the second time I have ordered from them and I will be back for more music books as and when my lson needs them. good work!


Mann's Music
5

Great service

very helpful staff


Mann's Music
5

Quick

Really good service- Violin rosin ordered and dispatched very quickly.Very impressed as received the next day.


Mann's Music
5

Good value, fast delivery.

I needed to buy a music book for my sons grade 3 cornet and I couldn't find it anywhere cheaper than Manns and free delivery too!
I'll definitely come straight to Manns next time.


Mann's Music
5

friendly sevice and good advice

seem to have time to talk about your needs and give good advice , products ate competitevly priced too , excelent service all round


Mann's Music
  • Mick
  • 2 Reviews
  • Verified buyer
5

All in stock & best prices around

I needed to buy 4 guitar tutor books and spent a lot of time looking for someone who had them all in stock. Manns Music was the only place I could find and they were also offering all 4 titles at some of the best prices around!
Ortdered over the weekend, they were dispatched on the Monday and through my letterbox by Wednesday morning.
All-in-all, a very good retailer who is now added to my favorites!


found this review useful. Agree?

Thanks for your review.

To ensure that all reviews on Trustpilot is written by real people, you have to verify your email before your review is being posted online. You have just recieved an email with a link that instantly verifies your email.

Close