The service I received was excellent. I didn't have to wait at all before an assistant both greeted me and offered to help me. The assistant was thorough when demonstrating the instrument I purchased, helped me pick the best book for a beginner in that instrument and assured me that should I need any further help related to this visit that I could just come back.
I have used Mann's Music for 25 years for all of my music needs, and it is the only place I would consider going.
Professional service, understanding of my requirements, I would go back again anytime
An ingenious design of table-top music stand, made by Tiger. Well-constructed and made. Folds nice and compact and fits into a well-made bag. Perfect for holding a music file so that one can sing or play from a seated position in rehearsal, down the pub etc.
Had researched a Roland piano for some time, but really needed to try the various models and talk to a pianist.
I was given very impartial advice, and it quickly became clear that I did not need a more expensive model. I am very very happy with the choice I made.
My young son was treated as well as I, albeit he was more interested in the lego for some of the time!
Would not hesitate to use or recommend Manns.
I'm a first time guitar buyer and a complete novice, you know how it is: going into a music shop is daunting. Guess what these guys don't help that, they offered no help and didn't even listen to my questions. The staff looked down their noses at me and didn't even give me so much as a free plectrum and a pat on the back to tell me I had bought a good product. Turns out I like my guitar, how good is it? It keeps tune and that's all I can tell - I'm a novice! Mann's music need to man up and take customer service seriously. I went to allegro music and they were super helpful, and I felt OK explaining that I had never played before unfortunately they just didn't have the guitar I wanted. My advice buy from allegro if you can, avoid Mann's unless you reall want that guitar!
I went in the shop - just looking for a piano. Was advised by a very helpful gentleman, who basically sold it to me in about 5 seconds!
Payment was easy, and to my surprise they said they could deliver the next day and before I was heading out for the day. Now that's what I call personal service.
Would highly recommend for any musical needs.
I really love Manns's Music and the service they offered me. I got a cheap guitar, and they delivered it to the other side of the country in just a few days and it was in perfect condition! I'll definately make sure to buy from them again, and I'd suggest them to everyone!
Bought a the Yamaha Keyboard from the shop in Colchester for my eight year old daughter. Staff in store were very helpful, not just looking to maximise the sale and the price was competitve with online. Happily recommend.
Although we are no longer local to Manns Music Colchester, as we now live in the East Midlands, we still trust and use this reliable retailer and would not shop anywhere else for our musical needs.
When I was looking for a cheap acoustic guitar for my daughter I initially thought that Mann's Music would probably be too expensive. However, a quick visit to the shop proved me completely wrong. Paragon may not be the best make of guitar ever but for the money it fitted exactly with my requirements (and from my limited knowledge of guitars it wasn't that bad). Better still, the assistant was completely honest about what I could expect. All round, I was very happy with the experience.
I have just purchased a digital casio PX850 piano for my son. As it was to be a surprise I was heavily reliant on the experts at Mann's Music store to demonstrate the different alternative products available in my price range. Other stores that I have visited just seemed to want to sell one particular brand and I was pleasantly surprised by the salesman at Mann's who took his time to demonstate the different pianos and advise on their pros and cons. We ordered it on the Saturday and took delivery on the following Wednesday.
My son it absolutely thrilled with it!
Hi, I was stuck for ideas for a surprise present to complete my daughter's birthday gifts. She is away from home at University studying Music and is setting up a business to run Music workshops for children, so I thought I would choose some items to add to her stock of percussion instruments, however, there was the issue of postage. Mann's Music came up when I did a google search for music shops in Colchester and Wow, what a super selection of instruments and music related items at a range of prices, I was spoilt for choice! Not knowing a great deal about instruments, I found their categories and descriptions really useful. Their offer to order online and collect from their shop meant no delivery charges so I could afford to add another item to my purchases. When I requested that they keep the items so my daughter could collect them later in the month on or after her birthday, they were extremely helpful. My daughter thought it was great! She went into the shop and collected her mystery package with no hassle at all and enjoyed a look around Mann's fabulous shop and got some ideas for her Christmas present list while she was there! On opening the parcel she was delighted with the instruments I had selected and was amazed at the quality and variety for the amount of money spent.
I received an email from Mann's notifying me when the instruments had been collected and by whom, so I knew the whole transaction was completed and had gone smoothly which was reassuring, along with the knowledge that my daughter could change any items if they were not what she wanted.
All in all, I would thoroughly recommend Mann's Music to anyone, their online shop is super and easy to access, their handling of the order, efficient, their customer service, helpful and polite and their Colchester shop a real Aladdin's cave, a delight for all musicians.
I would like to thank Mann's Music for making it possible for me to give my daughter a special, personal present and make it a fun, surprise on her birthday.
We've been Mann's Music customers for many years and they've always been really helpful, and very competive on price. Whether buyings a music book, ukulele or a piano, They seem know their 'stuff' and will try and help.
I ordered a jack to two mini output split leads and Manns were the only retailer who seemed able to supply this item.
It works well and I was really pleased with both the price and the service.
The service at this gem of a shop is exceptional, from staff that know their job, and are happy to pass on their knowledge, explain things, offer help, and spend a little time making you feel as if you matter.
(I have a very low tolerance level for poor customer service, and this shop is one of very few places in town that I actually enjoy visiting.)
The range of instruments and accessories is vast, and if you can't find what you need here, then they'll either get it for you, or it doesn't exist.....
i am from colchester and 28 years old
I have never picked up a saxaphone in my life or anything like it to be honest, i first called manns music as they was recomended to me, i asked about a saxaphone and said i had no musical knowlage and instead of the normal sales pitch i recived amazing knowlage from the staff who instead of selling me a £1000 saxaphone recomended hireing one from them for three months and introduced me to a teacher they worked with
they made my experiance great and easy and im now getting on great.
fantastic customer service
thanks to manns music colchester
We went in looking for a digital piano. The young man who served us was extremely helpful and took us through the various options and price levels and gave a great demonstration of keyboard skills. The price was competitive with and the general buying atmosphere and convenience was far superior to rivals in the town. We would recommend Mann's to anyone.
This was my first dealing with Mann's Music. The staff were extremely courteous and helpful and made me feel that they were actually interested in my order. They went that extra mile to satisfy my needs and even called me back with information I'd requested. Customer satisfaction is clearly priority with this company.
I've bookmarked Mann's Music iin my favourites for my future musical needs.
I needed two adjustable stools, one for piano, another to match. I received first class help, advice and delivery from your young music student salesman - name unknown I'm afraid but I hope this identifies him.
As Colcestrians my husband and I have been customers at Mann's for many years and have never been disappointed.
I bought a black guitar for my daughter and a natural coloured one was delivered. Called Mann's Music and they apologised and the correct one was delivered the next day. Very pleased with the prompt and courteous service. Will continue to use Mann's for all my musical needs. Their prices are very competitive. Very happy.
I recently took my 7 year old daughter to Mann's to buy a piano. Despite the fact that she had only had a few lessons the staff were happy to let her 'play' any of the pianos in the showroom.
I had received some good advice about what to buy from a friend, but the staff still went through all the options, giving honest opinions, even though most of them meant buying a cheaper piano to the one I was looking at. I felt nothing was too much trouble, and the staff were very helpful and efficient.
The piano I purchased was delivered within the week, and I will definitely be returning to the shop to purchase all future books and instruments.
The staff are really knowledgeable and always helpful. If they haven't got what you want they try to get it for you. When we bought our piano we were shown other options eg cheaper digital pianos and weren't pushed into making a rush decision. On delivery the staff were extremely careful.
I made a very expensive purchase at Manns Music I have been nervous of this purchase for a while and making the wrong choice. Manns staff were helpful, knowledgable and patient.
excellent he helped us a lot, the young man knew his product knowledge, and helped us purchase what we wanted, he as helped us in the pass, so pleased to see him again
My only concern was one of finding out exactly what key the 'Junior Clarinets' are set to play in for School Lessons.
The Key of 'C' is paramount.
The exact same Clarinet was offered through the School Programme and the price was set @ £219-00 inc Vat....
You will remain my first choice when it comes to enquiries & Music Books etc.
I felt all the staff I dealt with knew their stuff and were very easy to talk to. Even though I didn't have a clue about violins they did not make me feel stupid! They were very helpful and efficient and I purchased all I needed in no time at all!
Very easy to order item to pick up and a good price as well.After being let down by an internet purchase of a similar item i was impressed with the quality and was able to try the item before taking it home .
The website is easy to navigate and find what you want and the checkout process is quick and easy.
The customer service is excellent. I had a little problem with one of my items and I was contacted emediately with a suggested alternative.
My order arrived in rapid time, all correct and as described.
THIS COMPANY DOES EXACTLY WHAT IT SAYS ON THE TIN !!!!
We bought a Roland 505 for our son to replace an old upright piano. The options were expalined and demonstrated to us by the owner who did not push us in any direction. The delivery was punctional and the price was competitive.
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