The service I received was excellent. I didn't have to wait at all before an assistant both greeted me and offered to help me. The assistant was thorough when demonstrating the instrument I purchased, helped me pick the best book for a beginner in that instrument and assured me that should I need any further help related to this visit that I could just come back.
I have used Mann's Music for 25 years for all of my music needs, and it is the only place I would consider going.
An ingenious design of table-top music stand, made by Tiger. Well-constructed and made. Folds nice and compact and fits into a well-made bag. Perfect for holding a music file so that one can sing or play from a seated position in rehearsal, down the pub etc.
Had researched a Roland piano for some time, but really needed to try the various models and talk to a pianist. I was given very impartial advice, and it quickly became clear that I did not need a more expensive model. I am very very happy with the choice I made. My young son was treated as well as I, albeit he was more interested in the lego for some of the time! Would not hesitate to use or recommend Manns.
I'm a first time guitar buyer and a complete novice, you know how it is: going into a music shop is daunting. Guess what these guys don't help that, they offered no help and didn't even listen to my questions. The staff looked down their noses at me and didn't even give me so much as a free plectrum and a pat on the back to tell me I had bought a good product. Turns out I like my guitar, how good is it? It keeps tune and that's all I can tell - I'm a novice! Mann's music need to man up and take customer service seriously. I went to allegro music and they were super helpful, and I felt OK explaining that I had never played before unfortunately they just didn't have the guitar I wanted. My advice buy from allegro if you can, avoid Mann's unless you reall want that guitar!
I went in the shop - just looking for a piano. Was advised by a very helpful gentleman, who basically sold it to me in about 5 seconds! Payment was easy, and to my surprise they said they could deliver the next day and before I was heading out for the day. Now that's what I call personal service. Would highly recommend for any musical needs.
I really love Manns's Music and the service they offered me. I got a cheap guitar, and they delivered it to the other side of the country in just a few days and it was in perfect condition! I'll definately make sure to buy from them again, and I'd suggest them to everyone!
Bought a the Yamaha Keyboard from the shop in Colchester for my eight year old daughter. Staff in store were very helpful, not just looking to maximise the sale and the price was competitve with online. Happily recommend.
When I was looking for a cheap acoustic guitar for my daughter I initially thought that Mann's Music would probably be too expensive. However, a quick visit to the shop proved me completely wrong. Paragon may not be the best make of guitar ever but for the money it fitted exactly with my requirements (and from my limited knowledge of guitars it wasn't that bad). Better still, the assistant was completely honest about what I could expect. All round, I was very happy with the experience.
I have just purchased a digital casio PX850 piano for my son. As it was to be a surprise I was heavily reliant on the experts at Mann's Music store to demonstrate the different alternative products available in my price range. Other stores that I have visited just seemed to want to sell one particular brand and I was pleasantly surprised by the salesman at Mann's who took his time to demonstate the different pianos and advise on their pros and cons. We ordered it on the Saturday and took delivery on the following Wednesday. My son it absolutely thrilled with it!
Hi, I was stuck for ideas for a surprise present to complete my daughter's birthday gifts. She is away from home at University studying Music and is setting up a business to run Music workshops for children, so I thought I would choose some items to add to her stock of percussion instruments, however, there was the issue of postage. Mann's Music came up when I did a google search for music shops in Colchester and Wow, what a super selection of instruments and music related items at a range of prices, I was spoilt for choice! Not knowing a great deal about instruments, I found their categories and descriptions really useful. Their offer to order online and collect from their shop meant no delivery charges so I could afford to add another item to my purchases. When I requested that they keep the items so my daughter could collect them later in the month on or after her birthday, they were extremely helpful. My daughter thought it was great! She went into the shop and collected her mystery package with no hassle at all and enjoyed a look around Mann's fabulous shop and got some ideas for her Christmas present list while she was there! On opening the parcel she was delighted with the instruments I had selected and was amazed at the quality and variety for the amount of money spent. I received an email from Mann's notifying me when the instruments had been collected and by whom, so I knew the whole transaction was completed and had gone smoothly which was reassuring, along with the knowledge that my daughter could change any items if they were not what she wanted. All in all, I would thoroughly recommend Mann's Music to anyone, their online shop is super and easy to access, their handling of the order, efficient, their customer service, helpful and polite and their Colchester shop a real Aladdin's cave, a delight for all musicians. I would like to thank Mann's Music for making it possible for me to give my daughter a special, personal present and make it a fun, surprise on her birthday.
We've been Mann's Music customers for many years and they've always been really helpful, and very competive on price. Whether buyings a music book, ukulele or a piano, They seem know their 'stuff' and will try and help.
The service at this gem of a shop is exceptional, from staff that know their job, and are happy to pass on their knowledge, explain things, offer help, and spend a little time making you feel as if you matter. (I have a very low tolerance level for poor customer service, and this shop is one of very few places in town that I actually enjoy visiting.) The range of instruments and accessories is vast, and if you can't find what you need here, then they'll either get it for you, or it doesn't exist.....
hi i am from colchester and 28 years old I have never picked up a saxaphone in my life or anything like it to be honest, i first called manns music as they was recomended to me, i asked about a saxaphone and said i had no musical knowlage and instead of the normal sales pitch i recived amazing knowlage from the staff who instead of selling me a £1000 saxaphone recomended hireing one from them for three months and introduced me to a teacher they worked with they made my experiance great and easy and im now getting on great. fantastic customer service 1st rate thanks to manns music colchester