We went in looking for a digital piano. The young man who served us was extremely helpful and took us through the various options and price levels and gave a great demonstration of keyboard skills. The price was competitive with and the general buying atmosphere and convenience was far superior to rivals in the town. We would recommend Mann's to anyone.
This was my first dealing with Mann's Music. The staff were extremely courteous and helpful and made me feel that they were actually interested in my order. They went that extra mile to satisfy my needs and even called me back with information I'd requested. Customer satisfaction is clearly priority with this company. I've bookmarked Mann's Music iin my favourites for my future musical needs.
I needed two adjustable stools, one for piano, another to match. I received first class help, advice and delivery from your young music student salesman - name unknown I'm afraid but I hope this identifies him. As Colcestrians my husband and I have been customers at Mann's for many years and have never been disappointed.
I bought a black guitar for my daughter and a natural coloured one was delivered. Called Mann's Music and they apologised and the correct one was delivered the next day. Very pleased with the prompt and courteous service. Will continue to use Mann's for all my musical needs. Their prices are very competitive. Very happy.
I recently took my 7 year old daughter to Mann's to buy a piano. Despite the fact that she had only had a few lessons the staff were happy to let her 'play' any of the pianos in the showroom. I had received some good advice about what to buy from a friend, but the staff still went through all the options, giving honest opinions, even though most of them meant buying a cheaper piano to the one I was looking at. I felt nothing was too much trouble, and the staff were very helpful and efficient. The piano I purchased was delivered within the week, and I will definitely be returning to the shop to purchase all future books and instruments.
It was easy to order off the website and my order arrived two days later even though I had opted for the free service which can take up to about 5 days. Very impressed and would highly recommend them to anyone.
The staff are really knowledgeable and always helpful. If they haven't got what you want they try to get it for you. When we bought our piano we were shown other options eg cheaper digital pianos and weren't pushed into making a rush decision. On delivery the staff were extremely careful.
My only concern was one of finding out exactly what key the 'Junior Clarinets' are set to play in for School Lessons. The Key of 'C' is paramount. The exact same Clarinet was offered through the School Programme and the price was set @ £219-00 inc Vat.... You will remain my first choice when it comes to enquiries & Music Books etc. Kind Regards, Stephen Balls
I felt all the staff I dealt with knew their stuff and were very easy to talk to. Even though I didn't have a clue about violins they did not make me feel stupid! They were very helpful and efficient and I purchased all I needed in no time at all!
Very easy to order item to pick up and a good price as well.After being let down by an internet purchase of a similar item i was impressed with the quality and was able to try the item before taking it home .
The website is easy to navigate and find what you want and the checkout process is quick and easy. The customer service is excellent. I had a little problem with one of my items and I was contacted emediately with a suggested alternative. My order arrived in rapid time, all correct and as described.
THIS COMPANY DOES EXACTLY WHAT IT SAYS ON THE TIN !!!!