Maplin reviewed by

ldn, GB

7 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very Hit and Miss

Before I get onto a review of the site, I want to say something about the local maplin shop I use. The manager at the local maplin is unknowledgable and rude. On several occassions I have found it necessary to return goods which were unfit for purpose. Notably a card reader with a bent pin, and a wireless networking card that refused to automatically connect via dhcp. On both these occassions I had my money returned to me, but not before the manager had passed some comment to the effect that it was my fault. I take exception to such accusations and infact in the case of the wireless card I even found it highly amusing that he thought I must be one of the people who havent a clue how to set up a computer (I run several networks for various people as my vocation in life is a network engineer) He demonstrated his complete misunderstanding of how networks operate and what all the letters such as N & G mean and how to use them.

Now onto the website. I am frequently told that what shows as in stock on the website is incorrect at the store. My local store hardly has anything I need, and even when they do its overpriced. The site itself is substandard and shows results for totally random items. Fo example I searched for key switch and for some totally bizzare reason I was shown a few key switches and various toy planes etc etc etc

this company really must try a lot harder because they are rapidly sliding down the pan. GET SOME STAFF WHO ACTUALLY KNOW WTH THEY ARE TALKING ABOUT and get some new web designers the ones you employ are rubbish
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