I'm forced to deal with maplins semi-regularly simply because they are the only place on the high street where you can get a lot of things without waiting a week for the postman. I must say they have been in a rapid decline in recent years, desperately trying to become an overpriced electrical retailer rather than sticking to what they know.
Returns policy is basically "no" sales people are just that, sales men, gone are the days of them having a broad spectrum of technical expertise. Online shopping is a joke, and the selection of products (semi-conductors in particular) gets worse by the day. I used to moan about paying for the catalog, but I'd give anything to have the old maplins back.
Great if you want a £20 USB cable, awful for everything else.
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