Maplin reviews

Maplin reviews

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4.1
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overpriced

rip off.tried to purchase a lead for sky box £12.00 on Amazon £2.49

free p & p
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Bad experience

I have shopped in there stores for many years now but recently when visiting I keep getting harassed all the time last week when I went in the same happened and I said can you leave me alone please I will ask if I need any help but a couple of minutes later I was asked again I said I have had enough of this I think I will leave and to my surprise I was told by a snotty assistant you know were the door is
I get the distinct feeling by adopting this attitude they don't trust anyone when in the store not a very good advert for customer care
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Good Stock List

No complaints really, but just a bit lacking......
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expensive and gimmicky

maplins is over 10x more expensive than suppliers like rapid, farnell and RS for leelectronic components. Their shop experience is pastic-y and gimmicky with the emphasis far away from quality
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Adequate

Some staff have poor product knowledge. Stock levels are usually fairly poor. Website information not always correct. Some products of a very poor quality and not as portrayed in catalogue photos.
However, if you need resisters, capacitors etc quickly (and they have stock) then it's ideal. Better deals available elsewhere if you can wait and shop around. I've been a customer for over 20 years and have seen a decline in service.
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A bit Geeky but likeable.

Staff are outstanding,they look undernourished and may be underpaid and may not see much sunshine but they are just great. Product knowledge is pretty good and I get what I want. Rarely do I leave with just what I went in for because the displays are good and the offers are good. Still buy stuff that I don't use for a while! Love the dated format of the stores there is nothing like it out there. Business wise its a shame that more people don't know about them.
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Not Knowledgable

If they don't know they will make it up. Had this on more than a few occasions.
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Man heaven

Out shopping with the wife? Give her the treatment she gives you by taking ages to ramble through some of the most interesting things with a plug on the end. Bliss
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Cowboys - do not collect in store

if you order on-line and collect in store the price you're charged will be the store price, even though the price in your basket will be the online price. They get away with this because they don't include the price on your reservation email as per the screenshot, or on the final page you click on to reserve, so the first you know of this con is when you pay in the shop. I was not the only person in the store that commented on when I was there, this but the customer service advisor was more interested in practicing his training speech than listening to what i was saying.

This to me shows it's a common way that maplin misleads it's customers and on purpose (either the store staff could feed this back to head office but choose not to, or they do feed it hack and head office choses not to act, so misleading either way).

Avoid this store unless you want to be conned, especially if you need to travel to get there. No one likes a long journey, only for the shop to change the price once you get there.
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For those things that aren't stocked in Supermarkets

Whenever I need a component for computing or similar, my first thought is always to check if Maplins have it. They nearly always do and while you're there you are also likely to find one of their special offers. I got a really useful light studio at way less than I expected to pay. The downside is that some of their generic leads and cables can be cheaper in supermarkets. I paid £17.99 for an Apple type connector and then found 3 for £10 in Asda, was a bit cheesed!
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My Alladins Cave

The best placce in the world to source those odd little bits of electronics. Great deals on main stream products too
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Pop in store for my urgent cables

Maplins is my fave pop-in-store for my computer cables and accessories I cannot wait for. Very Knowledgable staff, at least in my store they are.
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everything gadgetry and geeky you need

problem with maplins is the price....its inflated
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Excellent!

Amazing place, people full of knowledge x
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Excellent

Good staff, quick delivery, even sent a replacement part for a weather station free of charge, even though I explained it probably was not their fault.
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top for electronics

lots of electronics at fair prices

Maplin Details

About this company

Welcome to Maplin everything you need for your electrical and electronics needs. You will find over 15,000 products and if you spend over 35 delivery is FREE to all UK addresses.

Visit Maplin

Contact information

Call us on: +44 844 557 6000
We live here: United Kingdom

Category

Maplin is ranked 490 out of 504 in the category

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