MarineStore Chandlery reviews

MarineStore Chandlery reviews

Excellent
9.2
from 0 - 10
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Reviews

About

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Review by confirmed purchaser

Laura helps an old gaffer fix his old gaffer

Products first class but pins on current Davey rigging screws and toggles are not the same size as my 75 year old ones so I returned 2 toggles for reimbursement. No problem said Laura.
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Review by confirmed purchaser

A quick and efficient service.

This is the first time I have used this company for a one-off purchase. Their service is professional and well-geared to on-line sales.
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Review by confirmed purchaser

Extremely helpful service

I ordered several items but made a mistake with one of the colours of paint - I phoned and they were extremely helpful.
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Review by confirmed purchaser

Item as expected and delivered promptly.

Please see Above.
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Review by confirmed purchaser

Keep the promise

The antifoul was ordered, the antifoul arrived. What more would I want?
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Review by confirmed purchaser

Delivers the promise

Easy to deal with and delivers as promised
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Review by confirmed purchaser

Waited to long, in end cancelled order

When the order was placed I was given to understand that the hand held sailing compass was in stock and would be dispatched next working day, instead I was told it was out of stock and they were not expecting a delivery for another two weeks. The two weeks past and following a further e-mail was informed it would be a further 2 weeks before they expected delivery to there warehouse. Because of this further delay I decided to cancel the order and purchase from another supplier.
MarineStore

Reply from MarineStore

Sorry about that. We didn't actually say it was in stock in the first place and we don't have a warehouse, we are a yacht chandlers who operate from a couple of shops! Our stock system showed a product we didn't have, so we had to order replacements but the distributor was awaiting their delivery hence the delay. We did keep you informed of the problems and you chose to cancel the order. What else could we have done? One star is a touch harsh.
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Review by confirmed purchaser

First class service every time.

I always wait for the sale to get my antifouling. Brilliant service as usual. Many thanks.
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Review by confirmed purchaser

expeditious and efficient

expeditious and efficient
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Review by confirmed purchaser

Really nice hat - simple purchase process

Very nice hat - as described on website. Whole process good, only challenge was delivery seemed a little slow - took over a week to receive the hat
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Review by confirmed purchaser

Very good service

Good service, fast shipping, safe packaging...
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Review by confirmed purchaser

Good kit, good value and good communication

Competitive price for a solar panel. Direct comunication from the boss when it was not initially in stock and I was kept in the loop all the way through the purchase. Highly recommended.
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Review by confirmed purchaser

Good service, kept me informed.

Having placed an order for a number of parts, one was not available. I was informed within a few hours and asked whether I would like to wait for all parts to be in stock. I elected to do so and was informed my order should be fulfilled within three weeks. It was! No need to chase, I was told immediately the part became available and delivery was made within two days.
Thank you for your excellent service.
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Review by confirmed purchaser

not happy!!

took 10 days and 2 emails to receive my purchase. not good enough!!
MarineStore

Reply from MarineStore

Ten day's isn't too bad!! We are not a huge company, we are a small specialist company. Sometimes we run out of stuff and sometimes things go wrong but generally speaking we don't do too bad!!
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Review by confirmed purchaser

Good products and good service

Website easy to use, good selection of quality products. Extremely efficient service . My order arrived promptly. I would not hesitate to use this company again .
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Review by confirmed purchaser

Sale

Good quick service product as described
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Review by confirmed purchaser

Smooth transaction

Smooth transaction, item I bought was not in stock but they kept me well informed and delivered the item sooner than the estimated day. Good prices and well recommended
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Review by confirmed purchaser

Speeedy and reliable service.

Delivery was swift; my questions regarding details were answered without delay. Goods delivered was of the same quality as described on the net.
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Review by confirmed purchaser

Excellent Service!

My product was brought as a vital part of a Christmas present. It arrived well in advance and in perfect condition.

MarineStore Details

About this company

Marinestore Worldwide Discount Chandlers

Visit MarineStore Chandlery

Contact information

Call us on: 01621 874490
We live here: Shipways
CM9 5HQ Maldon
United Kingdom

Category

MarineStore Chandlery is ranked 2 out of 4 in the category Boat Equipment

MarineStore Chandlery is ranked 106 out of 259 in the category Sport

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