You are fine your shipping company leave much to be desired
I found you site easy to follow and the buying process simple and uncomplicated. I asked for standard delivery and was informed by yourselves of the dispatch and expected delivery of the item.
I worked from home on theday of due delivery. The delivery driver put a card through my front dorr without making any attempt to ring the bell or knock the door despite the presence of my car on the drive. However as I was alerted to his arrival by the internally sounding security chime on the front of the house I ran to the front door He was already climbing into his vehicle and I could not attract his attention, hardly the service that I expect from FedEx. Their response that they would tell the driver, after I had to drive some miles to collect my shipmment lead me to suspect this was thought to be acceptable!
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Hi Susan, Please accept our apologies for this, we'll take this up with FedEx as it's just not acceptable. They are usually very reliable. Thanks for taking the trouble to bring this to our attention. John