Marks Electrical reviews

Marks Electrical reviews

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Review by confirmed purchaser

Excellent service, prompt delivery and fitting

I would recommend Marks electrical for price, efficiency and quality. The customer service is very good and staff knowledgable in assisting decision-making.
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Review by confirmed purchaser

Value plus service!

Shopping in the lovely showroom, takes you back to, good old fashioned service, from helpful, knowledgeable staff, without the pressure. The showrooms are so light and airy, fully modern and well laid out. I couldn't suggest anything to improve!
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Review by confirmed purchaser

quality service with fast delivery.

greeted by friendly helpful staff instore, good range of products reasonably priced with free delivery. . item delivered quickly and delivery driver was pleasant and put my fridge exactly where i wanted it to save me having to do this myself, Great experience all round, will definately be shopping with Marks electricals for any other items i need in the future.
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Will NOT be buying from you again!

Steve Lazarus Absolutely the worst buying experience of my life! Bought a cooker and a hood over 6 weeks ago. The hood was out of stock but expected within 10 days which I accepted. Having chased them up after 2 weeks I was told that they were taking delivery of 4 that week but unfortunately I was number 5 on the list. Again (begrudgingly) accepting that they were expecting another delivery today (23rd April) but only 4 units and I was not allocated one when i should have been 1st on the list. After eventually kicking up a stink and waiting for a customer service manager forever to speak to me they said i would get the hood in this allocation. I thought I would call yesterday just to check and the chap I spoke to said they were expecting their delivery today (all good) but I was not allocated one! Again I felt well within my rights to express my extreme displeasure. And lo and behold as if by magic there were more coming in and i would be allocated one. Then today I get a call with the really lame excuse that I was somehow expecting - 'Oh sorry, we've just spoken to the manufacturer and they won't be available until mid-May'. So I have demanded a refund. I fully expect to wait until they have £120 in the bank before I get it! SO THE UPSHOT IS...DON'T BUY FROM THIS COMPANY UNLESS YOU ARE PREPARED TO BE MESSED AROUND AND EVENTUALLY NOT GET WHAT YOU ORDERED
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Review by confirmed purchaser

Nothing is too much trouble

The staff know about the product they are selling, they are always at the end of the phone to answer any questions you may have. Delivery is free and the best bit is they deliver in the evening giving you a time. I shopped around to check for best prices on the items I needed and could not find anywhere cheaper.
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Review by confirmed purchaser

Fast and highly efficient

Fast and highly efficient
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Review by confirmed purchaser

marks electrical re hot

service good communication good delivery on time , would use again
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Review by confirmed purchaser

Excellent service

Needed a freezer quickly after old one broke. Marks managed to process order and deliver on same day! Excellent, service from sales through to delivery. Would recommend them.
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Review by confirmed purchaser

disappointed

we have a damaged freezer delivered tried to phone friday you had an automated ? phone service on kept us in the loop for 40 minutes on the mobile phone.
looking forward to getting sorted out
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Review by confirmed purchaser

Smooth transaction and prompt delivery

All went to plan. Easy and the delivery chap came promptly and even gave me an Easter egg, which was a pleasant surprise. Would recommend (not just because of the egg!)
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Review by confirmed purchaser

The best just got overtaken!

"Never knowingly undersold'.......really??? The new kid on the block, Marks Electrical, ticks all the boxes....great prices, great customer service, prompt, timely delivery.....you'd be foolish to look elsewhere. I'll be back!!
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Review by confirmed purchaser

brilliant service.

Bought a washing machine, can't fault it. From talking to the sales guy, to delivery brilliant. The only negative was I paid to have the old appliance disconnected and the new one connecting, the guy was nice and friendly, but wasn't confident in fitting it, luckily my partner was at home who used to fit them and he helped.
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Review by confirmed purchaser

Great customer service.

Great customer service with good advice on the goods.
Excellent text message service to let me know when the goods were going to arrive the next day. Would recommend to anyone who wants an excellent service.
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Review by confirmed purchaser

Top Marks AAA++++

Great prices customer service and delivery what more could you ask for .
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Review by confirmed purchaser

Excellent service quick delivery

Marks fully informed me of their process, and it was exactly was I was told. Cheapest on line I could find . Excellent service quick delivery kept me informed at times . I would definitely use in the future, 5 stars
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Review by confirmed purchaser

easter egg as well!!!!!!!!!!!!!

Not only was the delivery slightly early but what a lovely surprise to be presented with an easter egg as it was Easter Saturday. The updates by email beforehand are very useful and mean the customer knows exactly what is happening and when.
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Review by confirmed purchaser

ABSOLUTELY FABULOUS

CANNOT FAULT MY EXPERIENCE WITH MARKS ELECTRICAL EDMUND BERRY WAS FIRST CLASS FROM WORD GO AND SO WERE OTHER MEMBERS OF STAFF - GOOD LUCK KEEP UP THE GOOD WORK.
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Review by confirmed purchaser

fast and efficient

would recommend
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Review by confirmed purchaser

Brilliant - delivers what it promises

I wanted a new Dyson - rang up and spoke to a very helpful assistant called Jack. The order was taken - free delivery within 2 days. An email the night before and a phone call just before delivery was exactly what was promised and exactly what happened. The delivery guys were helpful and had a nothing is too much trouble attitude. Who could ask for more? The Dyson was a brilliant price but the service was the icing on the cake. I had never come across Marks Electrical before but I would always use them again. Thank you also for the chocolate egg! I am a very happy customer.
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Review by confirmed purchaser

SHOCKED almost speechless but in a very good way!

Was not expecting such efficiency and excellent customer services, as nowadays the opposite is the norm.
We were informed of the tracking delivery by landline & actually spoke to an extremely polite young man. We had 3 such calls, the last one when driver was 10 minutes away.
The Dyson Wand we purchased was the best price, much cheaper than available elsewhere & included accessories (which are charged extra from other suppliers.
TOP MARKS TO MARKS ELECTRICAL.

Marks Electrical Details

About Marks Electrical

Marks Electrical was established in 1987 and we are dedicated to providing high quality products at competitive prices. You can buy from our massive range online or visit our showroom, just outside Leicester city centre. We display appliances from all major manufacturers and recently opened a £1/4 million Miele centre, as well as a brand new TV centre.

We keep large stocks of appliances in our state-of-the-art warehouse so we can often provide next day delivery for many appliances. We use our own fleet of vehicles to offer a nationwide delivery service. If you live in the Leicestershire region, then we can also offer same day delivery if you order before 2pm; and we now offer evening deliveries on Thursdays from 6pm.

Please feel free to call our sales helpline on 0116 2515515, make an enquiry online or you can pay us a visit in person. Our friendly and knowledgeable sales staff will help you to choose the right appliance to suit your home, lifestyle and budget.

Join us on Facebook and Twitter for special offers & competitions. Why not also visit our YouTube channel for exclusive videos. Just search for Marks Electrical on YouTube to watch now.

Visit Marks Electrical

Contact Us

Call us on: 0116 2 515 515
We live here: 111-115 King Richards Road
LE3 5QG Leicester
United Kingdom

Category

Marks Electrical is ranked 15 out of 49 in the category

Marks Electrical is ranked 30 out of 109 in the category Electrical goods

Marks Electrical is ranked 16 out of 98 in the category Kitchen

Marks Electrical is ranked 9 out of 54 in the category TV & Display

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