Excellent service. Our washing machine had broken and so we needed a new one pronto. Everywhere else I looked couldn't deliver for at least two weeks. Marks could get me the machine I wanted by the next day and at a price that was at least as good as any of the competition. The service was brilliant, comprehensive instructions that told me everything I needed to know, a pointer to the warranty that I need to register for and a friendly delivery man. What is there not to like?
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