Having waited three weeks for another online company to supply my Neff gas hob, I finally gave up and asked for a refund (which, co-incidentally, I am still waiting for). Immediately after cancelling the first order, I re-ordered the same item form Marks Electrical - it was delivered and ready to install by 11:00 am the next day. I am absolutely delighted with the speed of the service, the efficient delivery update process and the post-delivery satisfaction check. A faultless service - thank you.
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