Overall I experienced a great service from Marlows, I dealt with a lady called Margeret when I purchased my item. She was very professional, very helpful and was such a lovely lady. I returned a few weeks later to have the ring resized and unfortunately had to deal with a different lady as Margaret was not available. I didn't get the name of the lady but she was the complete opposite of Margaret, very blunt and acted like it was a huge inconvienience for her that she had to have the ring resized for us.
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