We visited Marlows today, and were served by Margaret and Trish. Having taken the time to acquire a considerable knowledge about diamonds before we went looking, we could tell very quickly that both ladies knew what they were talking about. We explained what we were hoping to find, and were soon impressed with the size, and choice, of inventory offered us. We were never placed under pressure, and were only given opinions when we asked. The staff were understanding of our needs, were respectful and patient - even though we took a fair bit of their time. Eventually we made a significant purchase - at what we know was a very fair price - and we left delighted. The entire experience was superb and we therefore have no hesitation in recommending Marlows. We will be back for earings when we find some more money! Mike and Susan.
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