I had purchased a diamond ring to replace one I had lost and it was due to be cleaned and have the setting checked, so it was a good excuse to visit. The ring was left for cleaning and Alison took our phone number so we could call back. We returned to collect the ring which now looked brand new and so sparkly! We just tried another... and just had to buy it, no pushy sales pitch. My white gold ring under the lights showed some wear, and I asked if it could be re- rhodiumed , they said they could do it right away and did not charge for it. The original one looked good as new. We had a valuation for the new purchase, a posh box and the promise of an updated value in 3 years time, what an excuse to return! The service here is really helpful and the quality good, I love both my purchases.
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