Mattressman reviews

Mattressman reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Excellent price & delivered when promised

Very competitively priced and available with 0% finance. Delivered when promised. What more could you want?
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Review by confirmed purchaser

Fantastic service

Efficient, polite, good friendly service
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Review by confirmed purchaser

Quick delivery, quality mattress at a great price

Excellent service, quick delivery on the day of my choice. Would recommend
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Review by confirmed purchaser

I havent slept so well in years !

Very helpful in the lincoln shop , even put mattress on a different bed to see how it would feel on my own bed , happy with my purchase so far , it arrived when it should and was extremely well packed , even having extra padding around corners , very thick polythene and boxed too ! Cant fault it so far I look forward to going to bed
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Review by confirmed purchaser

Tremendous Service

Had quite a few pieces from MM now -delivery is always great, prompt and where you need it to be. Their own mattress company produces superb kit and is exceptional value for a quality product.
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Review by confirmed purchaser

half a bed for two days

bed arrived the next day missing two legs problem was quickly fixed with a phone call but had missed that days delivery collections so had to wait an extra day then received 4 legs so ended up with 6 legs for one bed. Great bed though good value for money
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EVERY COMPANY SHOULD HAVE ONE!

Darren is your man at the Roundtree Way branch of Mattressman. As soon as we entered the store he was attentive without being intrusive . He knows his products well and was extremely patient and polite, as we tried nearly every bed in the store. Even though he was with us most of the time, when other customers entered the store he excused himself and checked to see if they were okay, explaining to us what he was doing. His knowledge is extensive and we would recommend him If ever anyone needs help with buying a bed or mattress. He is a true ambassador for your company. Can you clone him for every branch, and if you can we buy one for our company?.
Thank you Darren!

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Review by confirmed purchaser

Excellent service from start to finish

I wanted to buy a new mattress. Ordered from Mattressman on internet. They made everything straightforward and uncomplicated. They let me know when product was available and arranged delivery times. Delivery didn't fit in with my plans so I was able to ring them when I was ready to take delivery and arrangements made. Delivery men were polite and respectful of my home. Very pleased.
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Review by confirmed purchaser

very efficient with order and delivery.

I found this site very easy to use, the product is as described and very good. The delivery was very good.
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Review by confirmed purchaser

Excellent purchase, speedy delivery, really happy with my mattress

Item was delivered very quickly, delivery ,men very helpful and put my purchase where I wanted it to go, really comfy and would purchase from mattess man again xx
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Review by confirmed purchaser

You shouldn't accept online orders and arrange delivery dates for beds you don't have in stock.

We ordered a bed and mattress on line and arranged delivery. Approx 3:13pm the day before delivery we were contacted and advised that due to a warehouse error, the bed we ordered was not in stock. As we had already disposed of the old bed, that gave us 30 minutes with you customer service adviser to find a bed that was in stock and get it on the delivery run for the following day. There were few options but one was acceptable, although not as good as original choice which was delivered. So not a good experience.
Mattressman

Reply from Mattressman

Dear Mr Andrews,

Thank you for taking the time to post your review.

I am very sorry for the issue that we had with your order. I thank you for your patience and cooperation whilst we arranged a suitable alternative with you.

As you can see from our excellent reviews, this is not a regular problem that we have. I am very sorry it happened at all. We are always working to improve our service and to correct any errors that we may have.

Thank you again for your custom patience and review.

Kind regards

Customer Service Manager
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Review by confirmed purchaser

THE JESSICA KING SIZE BED SATIN NICKEL

T he bed is the best bed I have bought and it's great value for the money
you can't buy better than the Mattressman
I will give it 10 out 10
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Review by confirmed purchaser

Quick, efficient personal Service

I was impressed with the customer service, very helpful and got the mattresses the next day, as promised. Only problem was guys didn't take them to room for me as it said on the email confirmation. I didn't have to hand so just delivered to hallway. Other than that the sales office were marvellous.
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Review by confirmed purchaser

Relax!

Helpful, efficient , even early on delivery.
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Review by confirmed purchaser

Quick, efficient service

Mattress arrived the next day as the service said it would.
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Review by confirmed purchaser

Very helpful!

I purchased from the Chelmsford store and the staff were very helpful and pleasant. Very pleased with the mattress bought under their advice!!
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Review by confirmed purchaser

smashing

Ordered the amberley white bed. Wrong size was initially delivered but the company rectified it without delay. Great service!
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Review by confirmed purchaser

great prices + timimg

Ordered day before around 4pm free next day delivery as specified requested an early drop and was at my door at 7am next day

Mattressman Details

About this company

Do you want some really great deals on Mattresses & Beds? Do you want FREE Next Day Delivery? Visit Mattressman Today!!

Visit Mattressman

Contact information

Call us on: 0844 3184444
We live here: Unit 12A Avian Way, Norwich
NR7 9AJ Norfolk
United Kingdom

Category

Mattressman is ranked 29 out of 107 in the category

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