A friend recommended this company to me. It was the easiest and quickest way to buy a mattress that I could find. I looked on their site, chose the one I wanted, rang and placed the order and it was delivered the next morning. It makes you wonder why people bother to go into stores and put up with waiting four weeks for one. I would use mattressman every time!
Ordered mid afternoon, arrived next day. Had problem with my internet, received a call from very nice lady who finished order over phone. Service very good from start to finish. My son says mattress is best he has ever had!
After putting it off for ages I decided to spring into action and purchase a new mattress. Found mattressman on line with good recommendations.
I placed the order and paid, the mattress was not in stock but it was promised within 4 days or so. It was with us within two and is superbly comfortable. Whole service was very efficient and telephone staff were top notch.
Smooth service from start to finish. Mattress arrived when they said it would. Well packaged and did exactly what it said on the tin! Been sleeping great ever since. Absolutely no hesitation in recommending Mattressman,
Staff in store very helpful but not pushy. Beds reasonably priced. Had to change delivery day, got through on phone straight away, all sorted within a couple of minutes.
Delivery arrived within the 2 hour time slot, bed put together with minimum of fuss and packaging taken away. Great shopping experience.
Order taken by very pleasant gentleman, delivery free of charge next day, brilliant, very happy with the product, many thanks
I first brought a mattress from your company when my daughters Mattress needed replacing,
The man who served us was so helpful and delivery was on time and delivered on time and such friendly delivery men.
I was so impressed we then saved and brought our second Mattress and again was so happy with the quality,price and service.
I would recommend to everyone,a big thank you from a delighted customer
I struck lucky using them, even when i made an error with sizing with my childs bed they sorted out people to come collect the mattress and replace it very fast. I would recommend them but more importantly i will always use them in the future.
This is the first time we have bought a bed (mattress and divan) online and we couldn't have done it without the assistance of staff at Matressman. We were after the same bed we had used when staying in a well known hotel chain, and I am very happy to report we found it at a very good price in the Mattressman website. I used the online chat facility and chat to Vicky, and thanks to her expertise and advise we got our bed at home in no time and totally stress free. I wouldn't doubt to recommend this service to anyone. The bed is the one we wanted, superb mattress, very comfortable. We will use Mattressman again in the future. No doubt. Many thanks for a great service!
I was happy with the no nonsense store, in that we were greeted and shown to the beds we were looking for, left to consider and then approached again to say which one we'd like. Ordered easy as, were asked about other bits but felt no pressure to purchase. Delivery was made just as they said it would be - I was informed about a two hour window and they came within it. Only bit that didn't work for me was I thought the delivery chaps were going to put the bed together but they didn't, which could've been my misinterpretation of the service.
Overall was pleased with the bed and the service and would happily purchase again.
The Mattress Man side of it was excellent and the gentleman gave good advice regarding what sort of mattress would be best for a person with back problems. Son very happy said it was extremely comfortable. The only downside was the courier man who was grouchy because he had to get it off the van and into the hallway on his own as my son was out and his partner was the only one there - he had a trolley so don't know what his problem was as there were no stairs.
Impeccable service from the moment we walked into the store up to the lads who delivered on time the very next day. Service like this cannot be faulted in any way, long may you all continue to provide it.
From a very satisfied customer ... Mrs. P. Hollington.
Great, simple website that tells you all you need to know. Good prices and delivery exactly when they said it would be. Perfect.
There was a gr8 selection at gr8 prices the products are worth the price:) easy ordering quick delivery nice staff:) highly recommend
We had been searching for mattresses all day & all the ones we liked were so expensive. We went into mattressman & within 10 minutes had chosen a mattress & because the price was so right we ordered & paid for it there & then. We were sleeping on the mattress within 2 days. I'd highly recommend mattressman to anyone
I can't fault the service I received from Mattressman. The website was easy to use - I found exactly what I was looking for, a good quality bed and mattress at a very reasonable price. Delivery was quick (2 days). I love my new ottoman bed and mattress - it's very comfortable and I get a great night's sleep. I wouldn't hesitate to recommend this company.
My elder daughter had spotted the shop on a previous shopping trip so when her little sister decided that she wanted a new mattress for her birthday we knew where to start looking. We were all able to test the various mattresses on offer and the salesman helped us to narrow our choice down to the most suitable model. The decision was made and the deal was done within 10 minutes and because of the convenient location of the shop we were then able to continue with our shopping . We arranged for the mattress to be delivered the day before my daughters birthday, we were given a two hour delivery slot, and the old, lumpy mattress was taken away. My daughter woke up on her new mattress the morning of her birthday and has had a comfortable nights sleep every night since. Now the rest of the family want their own new mattresses too!
We have had a great experience with mattressman since we first decided to buy a new mattress. They were very helpful, helping us choose ,without putting us under any pressure to buy. We decided on the mattress made the purchase, then decided we had made a mistake and asked if we could change our order and purchase a complete bed. This was done without any fuss.
They gave us a delivery slot which they managed to achieve and the drivers happily assembled the bed, without making a mess.
All things considered I would be happy to recommend Mattressman Norwich to anyone considering buying a bed
Excellent website easy you use, communication and delivery undertaken
In a very professional manner I would use them again . Quality of product matches how much you are willing to spend
The mattress is very comfortable. After several years with bad back was too sure if pocket spring medium to firm. No back problems so far. Have purchased several matress from here in the past and service and quality is excellent.
The first mattress bought was medium firmness, this was not suitable so it was returned for a firm which was much better (the framework supports the weight when sitting on edge and doesn't sag down). Also, it has enough padding and good labels to tell you when to turn the mattress.
My only comment would be, make sure you go to their warehouse if you can and try it out because you pay £30 if the have to pick up the mattress.
All in all fast delivery, user friendly website, helpful customer service
Ordered a mattress .... was in stock ..... chose delivery date ...... paid. Received text giving 2 hour slot ..... mattress arrived on chosen date .... was taken to chosen room. Very good, very simple. I didn't ask the delivery guys to remove polythene and put mattress on bed but I'm sure they would have. They moved my old mattress to another room which I was grateful for. What more what anyone want ? Thank you
fantastic value for money mattress took a bit longer than we thought for delivery but great when they got here delivery drivers very polite very comfortable it also comes rolled up so much easier to manouver the stairs
great service thank you
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