Ordered a bed frame and mattress and paid extra for next day Saturday delivery at 8am Friday morning and didn't receive a confirmation email. Rang at 9am to query this and told there was a temporary problem with their IT systems but they took my name and order number and told me it was fine. Still didn't receive email by 2pm so rang back and was promised a phone call back in half an hour. Didn't get a phone call back so phoned back only to be told the bed frame manufacturer shut at 2pm and now they can no longer deliver on the Saturday. Appalling service and have now cancelled my order.