Mattress Next Day reviews

Mattress Next Day reviews

Excellent
9.0
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
5756 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent delivery day options

Good quality Millbrook mattress sold at a reasonable price. Very polite delivery man. Delivery available to suit us. Would like to have option of delivery of any mattress to specified room as standard expectation.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service, product and price.

I've used Mattress next day three times now and they have always been totally reliable and a competitive price.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Outstanding service

I would recommend Mattress next day to everyone, as the service I received was second to none. The 2 mattresses I received were top quality at a very reasonable price and I left instructions for delivery which were followed to the letter.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Mattress a lot firmer than advertised

Ordering from MatttressNextDay was easy and hassle-free and the delivery arrived promptly. However, the mattress was most definitely hard, NOT medium (as was advertised), so I had to spend another £100 on a memory foam topper. I guess that's the price you pay for buying online.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

made my mum happy thank you

My ederley mother asked me to get her a new matress ! So I went online and found the type she needed , also the price was amazing and was delievered the next day . All round brilliant service by you guys . Great price and saving , next day delievery and my mother is happy too
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Disgusting customer service

Ref Number: 6062813

We ordered the mattress on Thursday (27 March) and paid extra to have it delivered on Saturday (29 March).

After waiting a whole day, the mattress never arrived and nobody contacted me to let me know that there is a delay.

I had to phone on Monday (31 March) to enquirer why my mattress was not delivered.
First they tried to tell me, that they delivered, but we sent the mattress back, than they told us that the mattress was damaged (!!??).

Now you are telling me, that the mattress can only be delivered on Tuesday, as you are a next day delivery service, but you can't give me an exact time. Meaning that I have to take time off from work, because of your incompetency!!

This is a perfect example of absolute shocking customer service!!

Absolutely disgusted by this company!
MattressNextDay

Reply from MattressNextDay

Dear Eniko / Nelli

Thank you for your review. Our records show that you should have had delivery on 29/03/14. Unfortunately the mattress you ordered was damaged in transit and we had to send you a replacement. This was dispatched on Monday 31/03/14 and delivered to you on Tuesday 01/04/14. We refunded you the Saturday delivery charge.

We apologise for the non-delivery on Saturday. Unfortunately if an item is damaged in transit and we have to send a replacement, we are not able to offer same day delivery to rectify the problem.

We apologise for any inconvenience caused.

Kind regards,

www.mattressnextday.co.uk
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Delivered on time just missing a free pillow

The service was good, delivery by 10am which was fanatastic. It was a shame that one of the free pillows was missing but not enough of an issue to complain about. Thank you

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Favtadtic service and quality

I ordered my mattress on Wednesday Evening and it arrived first thing Friday morning. Excellent quality and very comfortable. If you need a new mattress this is the place to go.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect

I would defiantly buy from this company again. Quick delivery and good are excellent quality plus the price was affordable. My mum recommended this site. I will now be recommending to others. Goods are not cheepy looking as argos can look sometimes and easy to assemble.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good selection, reliable delivery

We needed a 2.5 ft mattress, which are hard to find these days. Mattress Next Day had a good selection to choose from. I was pleased to find that as well as next day delivery there was a choice of delivery days in the future, so we could pick one to suit us.
On the day of delivery the mattress arrived at 8:30 am.
One point to consider is the delivery is to the ground floor only. Modern mattresses are a lot heavier than older ones so it might take two of you to get it up to the bedroom.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Double mattress

Very pleased with the mattress which arrived the next day! The mattress was in perfect order and the whole deal was handled with professionalism.
The price was very reasonable also.
I would certainly use this company again. I am so pleased I found them!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excelent all round service

Good choice of mattress. Delivered when said and early in the morning no fault at all with goods or service. First Class.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service

Ordered our chosen mattress on Sunday evening. Our backs were screaming out for a new mattress! Tuesday, as promised, the mattress arrived. We left it for 12 hours. We then had the best sleep ever and woke up pain free.
Love the mattress and very impressed with the service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Service you can relied on

I am happy and satisfied with the orders and the delivery that was provided. My tenants didn't complain which is a good thing!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Does what it says on the tin

I needed a new mattress in a hurry and Mattress Next Day were able to offer me a good value mattress with next day delivery which arrived next day! Would definitely use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good shopping experience

Easy to order and delivered on time
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

would use them again

great service - good quality mattresses, good value too with fast efficient and free delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Recommend this company

Quick & easy service, delv'd next day, no hastle.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not next day, but v good anyway!

ordered friday morning, the couldn't deliver next day without paying extra but it arrived on Monday. would be better if they could do more of a slot rather than between 8-5pm. Good price, good quality. happy customer

MattressNextDay Details

About this company

Visit Mattress Next Day

Contact information

Call us on: 0844 3911 222
We live here: Unit 11C Claremont Way, Lakesview International Business Park
CT3 4BF Canterbury
United Kingdom

Category

Mattress Next Day is ranked 33 out of 107 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.