This is possibly the worst company I have ever dealt with.
They sent me the wrong thing then refused to exchange because I had opened the box. I bought an i5 hi-spec computer for £500 and was sent an archaic dual core machine that wasn't worth half what I had paid (had I wanted it, which I didn't). All I wanted was an exchange for what I actually ordered or refund. This was bluntly refused. Saying they wold loose money if they took it back because I had opened the box.
How was I supposed to know I had been sent a totally different machine than the one I'd ordered if I DIDN'T open the box??
I sent it back anyway, by tracked courier as I am sure they would deny receiving it. They still refused to refund so I had to go to my card company to get the money back. After a few weeks I got it back via charge-back.
Then Mavit (AKA Man Enterprises) still tried to get a 25% restocking fee back off my card company! They said it was in their T&C. This was even though they had sent me a different computer than the one I ordered. Fortunately my card company did not give it back.
Mavit, if you send someone the wrong item, no matter what it is, you have to exchange or refund. This is the LAW.
The most unprofessional company you could ever wish to deal with. Avoid at ALL costs.
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