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Mazuma Mobile reviews

Excellent
9.8 out of 10

81,418 Trustpilot review(s)
Most recent review
Review company
  • Reviews (81,418)
Mazuma Mobile

Review by confirmed purchaser

brilliant reliable fast service

does what it says on the site, very fast service, very fast payment, 10/10 from me

Mazuma Mobile

Review by confirmed purchaser

Excellent service

Would recommend to any one

Mazuma Mobile

Review by confirmed purchaser

Quick Service and Reasonable Price

After sending my Galaxy S3 via Special delivery I received an email the very next day to acknowledge receipt of my phone. There was great communication through the whole process via email and I received my payment before the end of the day as promised. Very good service.

Mazuma Mobile

Review by confirmed purchaser

Excellent service

Fantastic way to get rid of unwanted mobiles. No listing fees, auctions or postage.

Absolutely great!

Mazuma Mobile

Review by confirmed purchaser

Fantastic 10 out of ten for Mazuma.

This company is soo easy to deal with, all you do is fill out a form online.
Mazuma then send you a package, with a large plastic envelope and a leaflet with instructions, for taking the phone/parcel to the Post office.
It is all very easy the best of all, was that the money was in my Bank Account the day after posting my phone to them.
I can see why everyone reccomends this company and I would certainly give them top marks.

Mazuma Mobile

Review by confirmed purchaser

Great service and price

Awesome !!!!!!!!!

Mazuma Mobile

Review by confirmed purchaser

easy quick service

This is the second time i have used Muzma to sell my phone. Got an excellent price for phone as well. Sent my phone in package provided and money was in my bank the following day.

Mazuma Mobile

Review by confirmed purchaser

Brilliant service every time

I have used mazuma many times, I have always been pleased with the service they provide,communication through out the whole process A⭐would recommend highly and will use again,keep up the good work!

Mazuma Mobile

Review by confirmed purchaser

straight forward and simple

Excellent service, nice and simple to use

Mazuma Mobile

Review by confirmed purchaser

excellent service.prompt and professional

Told about this service by a friend and instead of putting my phone in the bin I received a good bit of cash

Mazuma Mobile

Review by confirmed purchaser

Excellent service

Would definitely use Mazuma again.

Mazuma Mobile

Review by confirmed purchaser

Hassle free transaction.

From start to finish, Mazuma ensured that the transaction ran smoothly. Everything they had promised was delivered. We have used this service a few times before and shall continue to use them in the future. A* company.

Mazuma Mobile

Review by confirmed purchaser

Very quick and hassle free service.

Found the process of selling my phone very easy and hassle free. Payment for phone was the best price out of competitors and payment was made same day they got my phone

Mazuma Mobile

Review by confirmed purchaser

Fabulous service!!!

I was a bit dubious about using mazuma as I have never used a company like this before. I shouldn't have had any concerns. The service was quick, I received my envelope and postage information very quickly and it was processed and the money in my account with equal speed. Very happy with the service and will use them again!!!!! recommend to all!!!!

Mazuma Mobile

Review by confirmed purchaser

Very easy & quick

So easy & very fast - kept up to date throughout the process

Mazuma Mobile

Review by confirmed purchaser

Fast, speedy great service

Phone sat in a drawer for a year, thought I'd sell it. £14 more than I thought. Package arrived next day, sent it back, money in bank account the following day. Excellent service easy to use website would use again

Mazuma Mobile

Don't trust this company

I sent my £200 iPhone to them they are saying its not been received I've called Royal Mail they are saying it would have been received 3 days ago, and all mazuma say is it will take 15 days for delivery when this is not true what they mean is they can't make a claim for it until the 15 day mark although I'm assured by Royal Mail it's been delivered, I'm now informed its most likely lost but they can't confirm this and when questioned they just send out the same standard script stating they're delivery times

Reply from Mazuma Mobile

Hi David

Thanks for your review.

As explained on your post on our facebook page and review on Review Centre, we have yet to receive your phone.

The tracking number that you provided shows that your parcel is yet to be delivered to us. You can check this yourself on www.royalmail.com.

As previously explained, our freepost bags take on average 1-3 working days to arrive. The Royal Mail advise not to assume a parcel is lost until 15 days have past.

We personally respond to all enquiries. If our replies seem scripted to you it's because you keep stating the same things on various social and review sites.

We will continue to look out for the delivery of your phone and will keep you updated.

We hope this helps.

Mazuma Mobile
Mazuma Mobile

Review by confirmed purchaser

what a good servies

I sent 2 of my old mobile phones to mazuma and I fined the very fast in dealing with my order it only took them 1 week to pay you the money and they allways keep in tough by email to let you know that they have received your old mobile phones with mazuma letting you know that the money is on its way I would recommend mazuma to all my friends and family very good services

audrey

Mazuma Mobile

Review by confirmed purchaser

A quick & efficient service

A little complicated to use when wanting to sell your phone but everything else was easy to use & understand

Mazuma Mobile

Review by confirmed purchaser

Excellent!

Never used Mazuma before but have been thoroughly impressed by the whole process. One of the higher payers for my model of phone and from start to finish and payment receipt only took 4 days. Would definitely use again.

Mazuma Mobile

Review by confirmed purchaser

Quick, efficient and competitive

Like the return post bag sent, all same through really quickly and only had to wait a short time for my money - all very satisfactory! Would use again, and recommend

Mazuma Mobile

Review by confirmed purchaser

Fabulously efficient service

Made it so easy for me to sell on my old phone and payment was received really promptly.

Mazuma Mobile

Review by confirmed purchaser

wow..such a quick and easy way to make money

This is a fantastic way of earning a little extra money and the prices for even faulty items is excellent. Received, processed amd cheque sent out in the same day......have done two transactions in one week and can't wait to do another. My teenage sons change phones so quickly, this earns them cash back to spend on those new handsets

Mazuma Mobile

Review by confirmed purchaser

Speedy, safe transaction.

Postal bags arrive quickly after you have agreed sale. Once phone is received, Mazuma update you via emails up to the point of agreed cheque being sent go you. Great communication, fast and efficient service.

Mazuma Mobile

Review by confirmed purchaser

Did everything as promised

The price they quoted was fulfilled, unlike other competing sites where the price they quote changes when they receive your phone.
Same day service meant i got paid very quickly.

Highly recommended!

Mazuma Mobile

Review by confirmed purchaser

Fab great idea

Takes all the hassle out of selling your old mobile would do it again
,

Mazuma Mobile

Review by confirmed purchaser

Very quick and easy to use :)

I posted my phone on the Tuesday and had payment by Thursday. So it was less than a week from asking for a pack. Brilliant would recommend to anyone.

Mazuma Mobile

Review by confirmed purchaser

Excellent Experience

Extremely simple process. Had old mobiles sitting in the drawer doing nothing so decided to give Mazuma Mobile a go. Submitted the order online, received the bag in the post next day. Put the mobiles in the bag took them down to the Post Office. Three days later the money was in my bank account. Quick and simple. Would recommend.

Mazuma Mobile

Review by confirmed purchaser

Painless transaction

Process was quick and pain free. Funds in account very quickly as promised.

Mazuma Mobile

Review by confirmed purchaser

fantastico !!!!!!

brilliant easy service from start to finish thankyou

Mazuma Mobile

Review by confirmed purchaser

Excellent

So fast. Good price. Great service.

Mazuma Mobile

Review by confirmed purchaser

speed of service was amazing!

i was delighted to use Mazuma mobile to recycle some old mobiles I had lying about, I could not belive the speed of service, i had received my cheque within a week of my initial contact to register. Would have no hesitation in using mazuma again or recommending to others.

Mazuma Mobile

Review by confirmed purchaser

Mazuma does exactly what they promise.

Offered a better price than competitors; made the whole process easy; and I had the money in my bank within two days of posting the phone.
Couldn't ask for more, really.

Mazuma Mobile

Review by confirmed purchaser

Simple and easy was to sell ur old phone

Was so easy and recieved cheque quickly will defo use again

Mazuma Mobile

Review by confirmed purchaser

Great!

Fast payment and amount was as promised. Great service, highly recommended.

Mazuma Mobile

Review by confirmed purchaser

Excellent service.Quick, easy and profitable!

Can't recommend it highly enough! The whole process is straight forward and I received the money the same day they received the phone.
Will be using Mazuma again!

Mazuma Mobile

Review by confirmed purchaser

Mazuma the only place your phone will wat to go

Thought Mazuma was fast and efficient and very helpful in dealing with phone package and the money was in the bank the same day
I will be doing business with Mazuma again

Mazuma Mobile

Review by confirmed purchaser

fast and reliable

I have used this service 3 or 4 times now and I am very happy with their service.

Mazuma Mobile

Review by confirmed purchaser

An incredibly reliable, hassle-free way to sell your phone!

I have used Mazuma several times to sell phones. The whole process is so simple - from entering the phone's details & requesting a pack to send it off to Mazuma to receiving a cheque the next day in my bank account! All the time I was kept informed by e-mail of the selling process. Thank you, Mazuma - what a service!

Mazuma Mobile

Review by confirmed purchaser

Very quick service

All done and dusted in a week well impressed