Their packaging arrived quickly. The instructions enclosed were straightforward. They even have an online facility to help you wipe the contents of your mobile if you're a bit of a technophobe.
The money was IN my account within 26 hours of me posting my phone off to them - hence outstanding.
Don't be put off by having a scratched or damaged phone. My colleague sent her cracked screen 16GB 3G iPhone and still got over £100 (nearer £125 if I recall correctly). My 8GB had a scratch on the screen and I was still paid £85.00.
NB: DO go to the Post Office to get proof of postage
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