The whole process from online offer to posting out and receiving cash tool 2 days. Absolutely amazing service. Keep you informed every step of the way. Have used before and would not consider others. Brilliant service!
My phone was pretty battered but Mazuma only have 2 prices; working on not working. None of the hassle of eBay and PayPal if you want a quick, hassle free sale. Posted phone Monday and has cash in my bank account on Tuesday afternoon
I must confess that before using Mazuma I was highly sceptical. Would they really send me money as quick as they said or would the whole thing end up in an argument on the phone?
However I took the plunge with one old phone and now I'm jealous of just how excellent their service is. These guys have really got it right.
You start the client experience on-line with a very simple to use website. A day later there’s a bag in the post to send my old phone back to them – all pre-paid for. A quick trip to the post office and within 3-4 days I had a cheque in my hand. And all the time I was getting emails to keep me informed.
I have no idea what happens with the old phones - maybe they are re-sold in poorer countries, maybe the high value chips are stripped out and re-cycled, who knows? I’m sure that in the background someone is making a hell of a lot of money out of this business. But you know what? When the service is this good and I am able to put a few extra quid in my pocket with so very little effort, then they deserve every penny they make.
Well done Mazuma.
Well done Mazuma for having such a great customer facing business when in this day so many others seem to fail on their promises.
I found Mazuma on mobile and wondered if they would take an old phone off me. I put the details into their website and it came back thaey would give me £6. Better than putting it in the bin. An envelope arrived next day and I poosted it off. Two days later a cheque arrived. So easy.
Mazuma provided a quick, easy and effortless way to trade in 2 of my old sony Ericson phones, which have been collecting dust in a cupboard for the last couple of years. All I had to do was complete the online information, I was sent the post bag to use by Mazuma within a couple or so days with clear information on what I needed to do. I put my 2 phones in one of the old mobile phone boxes they had been sitting in with a bit of bubble wrap to protect them. Put in the post bag from Mazuma with the delivery note they had sent to me and that was it. I posted it off and within a week I had received a cheque in the post. Straight forward efficient service for someone who is pretty much a technophobe. So if I can do it anyone can and I have £22 quid in the bank for dust collectors. Brilliant. I would definitely recommend Mazuma to anyone else thinking of trading in their phone. Other sites may give you a couple of quid more, but I would rather go with a company where their reviews speak for themselves and which were matched by the splendid service that I received.
Having used Mazuma in the past with no problems I tried another company last time I sold my phone as they were offering a bit more cash. They were slow and offered me less than the original offer due to 'wear and tear'. So I came back to mazuma this time and the service was super fast from requesting a sell envelope to completion, emails updating me at every stage and areasonable price with no problems. Will only be using mazuma in the future
Easy to use website. Pre-paid postage package and full understandable instructions sent to my door. I posted my phone off and received payment within 4 days (this includes a Sunday!). Moneyback may have been slightly less than what I could have got elsewhere (E-Bay etc.) but well worth it for removal of all the hassle and agro!
seamless from start to finish, payment was quick and I got more than I was quoted by their competitors! would definitely recommend this service to anyone thinking of recycling their phone. I was kept informed through the whole process, with emails letting me know what would happen next. overall an amazing experience!
I've used Mazuma 3 or 4 times now and it's always been very easy. Pop in your imei it finds your mobile with the offer price. Everything us step by step and guides you through the process.
Now they pay directly to your bank they've even taken out the hassle of cashing the cheque
Absolute fantastic service, kept in touch by email, within 24 hours of Mazuma receiving my mobile, my payment was in the bank, I wouldn't go anywhere else to sell my old mobile.😃😃
when i did my order process they told me that for the phone i was going to sell i would get £12.00 but when my order had been process the cheque i recieved said £6.00 which i thought was outrageous.
terrible company and i will not be selling a phone with them again due to incorrect payment.
Quick and efficient service - would definitely recommend to others
Easy to use site, with no problems receiving your payment. This is the 3rd time I've used Mazuma, and each time I've dealt with them they have proceeded at each stage of the transactions exactly as they said they would.
Sold an old samsung, put it in an envelope, took it to post office. Mazuma sent emails updating me of progress and paid out what they said they would. What more could you ask for? Will never use any other mobile selling site because of my experience with them and many friends have had the same positive experience.
Absolutely fantastic service. Sold my phone on line at 9.00pm on Thursday night-printed the labels -posted the phone lunch time next day Friday. Had e-mail on monday saying phone received and being processed and Mazuma would be in touch when done. Another message same day afternoon saying all ok and gift card i had chosen would be in post immediately. Got in from work next day (Tuesday) and there it was- first class treatment -would recommend Mazuma to anyone -Thank you .
Had spare mobile as just bought new one, simply went to mazuma website, entered the phone make and model, was given a value pressed a button for postage and within 7 days I had received paid parcel envelope and confirmation of purchase and received my choice of payment.
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