This was such a simple process, so easy to complete the information needed online. I waited only 2 days for special plastic envelope and dispatch note to arrive in the post.
Managed to get straight up to local Post Office to post phones out. Mazuma was in contact all the way through to tell me how far along the transaction was and I got confirmation my cheque was on it's way. If only lots of other online transactions were so easy!
This is the third tome I have used Mazuma Mobile and would recommend to anyone.
if Carlsberg did mobile phone buying service this is how they would operate.
Seamless, day 1 apply for pack, day 2 receive pack and post, day 3 money in my account, plus emails confirming every step of the process.
I started the process of selling my phone on a Saturday evening. I received an envelope from Mazuma on Monday and sent my phone straight away. I received two emails on Tuesday, one in the morning saying they had received my phone, one in the afternoon saying they had sent my cheque. The cheque, for the full amount quoted, arrived on Wednesday morning.
Unbeatable service and I would have no problem recommending Mazuma to anyone.
Thanks for the brilliant service. I very rarely write reviews or fill in feedback questionnaires but in this case I'm willing to. I thought your service was fantastic and I can't believe it was so easy! Hardly has to do anything at all and got a vey good price for a phone I've had for 2 years. Thanks again
I have used Mazuma three times over the years, I find them extremely fast and efficient, I have tried a couple of the other companies but they always seem to change the price and inform you of damages that lowers value, I have not experienced this from Mazuma. I would say they give great value for money and are a great service to use, If I had any phones to sell I would definitely go to Mazuma.
Very impressed with the fast service. Amount offered for phone was very competitive and was irrespective of condition, which is extremely welcome compared to some other companies and reduce the offer price once they receive the phone. Received payment very quickly. I would use Mazuma every time even if their offer was a few pounds less than some others as the service is so fast and reliable.
I knew I could get a little more by selling my phone privately but I did not fancy the hassle. I also consider a few other companies that offered more money but the reviews tended to be pretty bad. Mazuma Mobile was easy to use and very quick - exactly as promised. I would not hesitate to use them again.
Everything happened as it should. The envelope came, I sent the phone and within days the money has been transferred straight to my account. It was great to get money for my damaged iphone as O2 had said it was worth nothing.
The whole process from online offer to posting out and receiving cash tool 2 days. Absolutely amazing service. Keep you informed every step of the way. Have used before and would not consider others. Brilliant service!
My phone was pretty battered but Mazuma only have 2 prices; working on not working. None of the hassle of eBay and PayPal if you want a quick, hassle free sale. Posted phone Monday and has cash in my bank account on Tuesday afternoon
I must confess that before using Mazuma I was highly sceptical. Would they really send me money as quick as they said or would the whole thing end up in an argument on the phone?
However I took the plunge with one old phone and now I'm jealous of just how excellent their service is. These guys have really got it right.
You start the client experience on-line with a very simple to use website. A day later there’s a bag in the post to send my old phone back to them – all pre-paid for. A quick trip to the post office and within 3-4 days I had a cheque in my hand. And all the time I was getting emails to keep me informed.
I have no idea what happens with the old phones - maybe they are re-sold in poorer countries, maybe the high value chips are stripped out and re-cycled, who knows? I’m sure that in the background someone is making a hell of a lot of money out of this business. But you know what? When the service is this good and I am able to put a few extra quid in my pocket with so very little effort, then they deserve every penny they make.
Well done Mazuma.
Well done Mazuma for having such a great customer facing business when in this day so many others seem to fail on their promises.
I found Mazuma on mobile and wondered if they would take an old phone off me. I put the details into their website and it came back thaey would give me £6. Better than putting it in the bin. An envelope arrived next day and I poosted it off. Two days later a cheque arrived. So easy.
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