Chose to do a bank transfer this time which I wouldn't usually do, but it was super quick. Printed off my own free-post labels to make it even quicker. Definitely wasn't expecting that much for my old Nokia!!
Fab service! I compared different 'sell your phone' sites and Mazuma gave me the best price for my phone. Easy to do and got the payment in my bank same day as they received it, plus it was the price they quoted me for a non-working phone!
never queried a valuation and this time i had the money transferred to my account. no hassle and email updates to keep me informed. this has got to be one of the ONLY companies i can't find a single problem with and for me this is high praise
I sold my broken (cracked screen) phone to Mazuma, who got a sales pack to me within 36 hours. I packed the phone up, and sent it back, whereupon it got lost in the vast Royal Mail system for 10 days. I informed mazuma by email, and they respond within 2 hours. Despite the phone missing the original order expiry date by nearly a week, the full price was paid no questions asked. Excellent company, top customer service
I would thoroughly recommend Mazuma. The service is second to none. Don't be fooled by other companies who offer more in terms of cash, the service simply won't match Mizuma. I have learned the hard way. Sent my iPhone 4S which was in decent condition, some wear n tear but no cracks and worked perfectly. I sent to O2 as I thought they would be reputable too and they offered more money. They found screen damage (that didn't exist) and offered me £35. I immediately refused and got the phone sent back. Sent to Mizuma (as I should have done first time as used them before) and within 24 hours the full agrees money was in my account. I couldn't believe how straightforward it was. I posted at lunchtime and by midday the next day money was in my account. I simply won't use anyone else. As I said don't be fooled by others offering more.
Thank you Mazuma, easy straight forward, helpful, no fuss, no problems, excellent service. Such a pleasure to sell to you. If I had more phones they would be on their way to you. Will certainly recommend to friends and family.
Very impressed with the simple process of selling my 2 old Mobile Phones. I wasn't expecting much money as they were 5 years old and surprised at £14 the pair. Packaging turned up in a couple of days and posted back in letter box. Didn't pay £6.95 insurance as not worth it against price I got. I packaged well with bubble wrap and popped in letter box. Payment in just a few days. Amazing really. Very efficient. Will use again!
Sent on Monday, cash in account on Wednesday - and lots of updates via email along the way - really helps make you feel confident that this is a real business and not some chap sitting in a garage.
Have now sold 3 items through them over last 18 months and find they also offer the highest cash value consistently across most credible outlets
Got good value for a faulty phone. Pack came through quickly. Requested argos vouchers instead of cash. Posted phone on the Wednesday, email on Thursday morn @ 10am to confirm the phone had arrived with Mazuma. By 11am i had a confirmation email to confirm they were happy with handset and were issuing the voucher. Email by 12pm to confirm they had posted the voucher. Recieved the voucher on Friday. Very pleased with the quick service!!
I chose Mazuma Mobile because they promised a seamless, easy way of recycling mobiles with a reward thrown in. I couldn't find any problems reported online, and though they were not the best price for each phone, they were overall for the pair. And so it proved, the easiest, smoothest system I have ever come across. I know where I shall be going in the future, and it starts with Mazuma Mobile
To reply as a company, please log in to your business account.