McConvey Cycles.com reviews

McConvey Cycles.com reviews

Excellent
9.6
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Excellent bike and bike shop!

I had been thinking about getting a new bicycle for a while and came across McConvey Cycles, who had exactly the model I wanted - a 2012 Tricross in blue at a bargain price. This was my first bike bought on the internet and it initially seemed odd buying one from so far away, but the internet has made the world a lot smaller, and after hitting the buy button the bike was dispatched the next day and arrived in London a few days later, beautifully packed in a bike box. Just put the pedals on, turned round the handlebars and it was ready to go. The Tricross is a really excellent allrounder, good on the road and off.

I took advantage of the Cyclescheme and there was no problem redeeming the voucher. They were very friendly when I called them on the phone.

I have never visited the shop as it is so far away but from the website it has an interesting range of bikes and equipment. I would have no hesitation buying from them again. My only regret is that they are not my local bike shop!
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Brilliant service +++

Brilliant service overall as unfortunately I had to return a faulty 17 month old wheel, under a 2 year warranty, however the process of repair and return was very smooth and very quick, efficient with no fuss what so ever.
Excellent shop, will use again for future purchases!
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First class, highly recommended shop

I bought a s-works prevail helmet at almost half price, how can you fault that. Delivered in 2 days and for free. I work in mail order so I can be quite impatient and choosy about where I shop but I will definitely shop here again.
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Good service and no hassle

Bought a saddle from McConvey. Price was competitive and delivery quick. Unfortunately I didn't find the saddle comfortable but McConveywere willing to either refund or replace with an alternative saddle. Great service, will certainly look to buy from them in future.
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Bargain buy coupled with excellent customer service

I must admit to having been slightly dubious about buying a bike on line but decided to take the plunge because of the unbelievable reduction offered on a 2012 Specialized Roubaix Expert. I wasn't disappointed because on placing my order after close of business on Tuesday 23/04/13, the bike was delivered without a hitch on Friday 26/04/13. I can't speak highly enough of the level of customer service I received, and in particular of the pre and post order assurance and advice personally provided by Mike McConvey. On the basis of my recent experience I wouldn't hesitate to recommend the company, and to do business with them again.
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Top Class

Quick delivery and great price
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Brilliant customer service

I recently bought a Specialized Myka from McConvey Cycles through the Cycle to Work Scheme. All of my questions and emails were answered quickly and politely and the bike arrived within 2 days of ordering. I would definitely recommend this company to anyone and will be using them again, brilliant customer service!
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Exemplary customer service that is so hard to find these days

Ordered a bike online and received an confirmation email by return together with Parcelforce tracking details. Bike arrived swiftly. I had a small problem with the front brakes and the staff that I spoke to on the phone were professional, friendly, knowledgeable and supportive. They could not have been more helpful. The issue was resolved swiftly and without any cost for me. It is so refreshing to receive this level of customer care in this day and age. I would recommend McConvey Cycles highly, they deserve to do well.
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great customer service - highly recommended

Bought Giant Defy through cycle to work scheme. all ran like clockwork. brilliant customer service, went out of their way to help me. would recommend without reservation and will be using them again.
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Excellent service and very quick

Will use McConvey Cycles again excellent service and communication - thanks
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A company you can trust

Excellent service, responsive communication and a genuine wish to give good service to customers. A company you can trust..
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Professional, Reliable and Friendly Service.

I recently purchased a bike from McConvey Cycles on the Cycle to Work Scheme. The team were very helpful and knowledgeable of both the scheme and the product. All emails were answered promptly and phone calls conducted professionally. I will definitely be using them again in the future and would have no hesitation in recommending them.
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Communication and patience outstanding.

The freehub on my Specialized Allez Comp (2012) was failing and this company was the only place I could find on the internet that was offering replacement parts of this type.

To put it simply they the made sure that I was going to get the right freehub for my rear wheel, by a number of email/photo exchanges.

This company deserves to thrive. It's rare to see excellent customer attention and proactive communication. The people at McConvey have been brilliant.
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Excellent comms, service, and pricing

Started looking for a Specialised Hardrock SE on the many websites. Struck up a few conversations with the shops that had the best reviews and as a result fo the communications, the service offered, and just the friendly yet professional manner I went with Mcconveycycles.

Bike was delivered on time ...perfect. Now just need to get in the saddle and go. The next bike will come from then as well...wont even look elsewhere.
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Excellent Service - Really impressed

I ordered a Hotrock bike for my daughter for Christmas. McConvey were selling last year’s model at a much reduced price, compared to my local shop who were selling them at the same price as this year’s model.
I ordered online, received an email the next morning to say they had processed my order and it was awaiting courier.
I then received an email to say my bike was in transit, giving me all of the details on how to track the package.
48 hours later, my daughter’s bike arrived in perfect condition and weeks before Christmas.
I am very impressed & pleased with my McConvey order. I would certainly use them again in the future.
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No quibble return, rapid response

we had to return our daughter's bike as it was too large
the refund was processed straight away and Mike phone me personally to make sure it had all gone through
great service
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An online service that went the extra mile

This company deserves to be thriving and i hope it is. It's rare to see excellent pricing combined with attentive reactive and proactive communication. The people at McConvey have been brilliant.
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Great Company

What a fantastic service. No sooner had I ordered the product on line it felt like it had arrived. I'll use this lot again, trust me. Truly a great service and great pricing.
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5 star cycle shop

Just bought a Giant Anthem X3 from McConveys and I'm really impressed with the service.

Had a couple of queries and emails were responded to within a few hours. Purchased the bike yesterday and Mike kept me up to date with progress of order and recieved a further email from Eamon McConvey when order was ready to ship. Bike arrived this morning in time for a weekend ride!

Second purchase from this company and definitely won't be my last. Thorughly recommend using McConveys.

McConvey Cycles Details

About this company

Visit McConvey Cycles.com

Contact information

Call us on: 02890330322
We live here: 183 Ormeau Road
BT7 1SQ Belfast
United Kingdom

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