Since the McDonalds in my town is a franchise and not a directly made by McDonalds their customer support couldn't help me.
What happened is i purchased 2 same burgers, and got 1 burger i wanted and the other which was cheaper than what i paid for.
I live quite far from Mcdonalds so i didn't fancy wasting fuel to go back and get it replaced with what i wanted, i contacted their customer support and they couldn't do anything, then the same thing happened again few weeks later, but that time i got no reply what so ever.
good fast food, but bad customer support
It was late and we needed food.
We hit the Swindon Great Weston Way McDonalds drive through.
We were the only customer at the time, yet it took a scary 10 minuets before we were noticed in the drive through! We place our order and again, it took over 10 minuets until our food arrived. Fast food? It was comically bad service. Angry, and now much later than I wanted it to be, I rushed home. Big mistake! NO DRINKS! I paid the extra to go large so to get the bigger drink too. If my car did better than 15mpg I would have driven back for them.
Yes I should have checked the order, but having waited so long already I wanted to get home. Also even though it was around 23:00, it took so long to be served, there was now a que behind me!
They have mastered the art of selling crap food in brighlty packaged wrappers endorsed by the latest movie with plastic toys as a gift and streamlined your lunch order to do you want fries with that or do you want to go large ( what round the waste ) no thanks !!!
Mcdonalds is a great place to hang out with friends. We often visit McD outlet during weekend and we really love the ambience, food and their quick service. I also find their prices reasonable as compared to subway.
I ordered the big tasty medium meal from the Bulwell branch about 4 days ago and the service was super quick. Parking spaces for motorbikes which was great. The chips were hot, orange juice cold, but the big tasty burger had no bacon on it, lots of lettuce and barely warm.
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