I am relatively new to MDofPC (10 Months) but I have used their service on several occasions. I have found the service to be timely, courteous, patient and competent. I highly recommend them for your Computer Repair needs.
MDofPC Doctor of Computers store offers a unique flat rate computer repair service for Pittsburgh PA and surrounding areas, that includes all labor less parts to repair your laptop & desktop computer or electronic device. The site has support with a web form, mailing address and phone number. This site has no popups and tested clean and safe from malware. Norton Safe Web and AVG found no issues with this site. Google Malware Diagnostic Tool reported this site as safe. Ratings and Stats were as listed at time of this review.
My computer hard drive crashed, I received the blue screen of death and to make matters worse I smelled something burning in my computer. The computer was not able to turn on at all and I became desperate. I found MDofPC after trying out several places, including Best Buy and another local computer store. They all told me the same thing -- buy a new computer. What?! So I didn't give up, and found MDofPC right after from the internet. From the beginning they, well he (Jay) told me my computer really was in bad shape, but they were optimistic and could fix it. The whole thing would only cost $120... and I couldn't believe how cheap that was compared to buying a new computer. Afterwards, and I'll try to remember what they told me, they told me about my CPU fan was not working, and could replace it with a spare that they had. They were able to back up all of my files onto a USB drive and reinstall all the software for me to get my computer up and running again. Everyone at the store was nice and acknowledged me, repaired my computer in less than 2 hours. Wow! So, I walked out a very happy customer and I would definitely recommend this place to anyone I know. Just a great experience!
Robert Burke found this review useful
DO NOT GO HERE!!!
They "repaired" the power jack on my computer and within a few months I had to take it back. I was told that the repair was sound and unless I wanted to pay again they would not do anything. I waited and over the next year and a half the repair got worse. I took it back in and again and they said it was the not repair that was the problem. Even though a Radio Shack tech agreed that it was their fault. Then changed it to I must have done something to make the repair fail. I had had it and demanded my computer back. after putting the cover back on the computer they gave it to me without my power cord. I demanded my cord. they brought 2 cords and asked me which was mine. Apparently they did not bother to tag my cord. I identified my cord and left. when I got home they keyboard would not work. I got in the internet and spent over 2 hours trying to determine why the key board did not work. The next day I took it to Best Buy. The tech spent 40 minutes trying to figure out why the keyboard would not work....thinking it was the software. I told the tech the above event and he agreed with the Radio Shack tech that they did a poor job on the repair. The tech went to another tech and they decided to open the computer. the found a yellow sticky note left IN the computer!! nce the sticky note was removed the computer worked without a problem.The tech shook his head and asked who did the "repair". I thanked the Best Buy techs and left. I went back to this "business" and gave them the sticky note left in the computer. The tech said no way. I guess since I have breasts I am and idiot and the Best Buy tech are idiots also. Did they apologize...of coarse not! Please please please DO NOT GO HERE!!!!
They upgraded my laptop to Windows 7. When I told them I hoped this would make my machine run faster, they ran a scan and told me my hard drive was on the verge of crashing. I authorized them to install a new hard drive. They cloned my old one so all my info was exactly as before. I will use MDofPC Doctor of Computers again and highly recommend them to everyone.
Robert Burke found this review useful
To reply as a company, please sign up here.