MDP Supplies reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

FAst and efficient handling of orders, but packaging leaves a lot to be desired

The speed and efficiency, with which the order is dealt with, is very good. My biggest concerns, however, are always with the way the rolls of vinyl/application tape are packaged.

I normally only make small orders (4-5 rolls at a time) but on almost every occassion, the package arrives in a very poor condition. The box is normally open in several places and the contents look as though they've just been thrown in. Rolls are loose and rub against each other and the box, making the first 1/2 metre absolutely useless to use. There is always a large amount of bubble wrap included, but it is not used correctly. It would be far more efficient if a roll was wraped in the bubble wrap, and then the next one and so on, until all rolls have been wrapped together. Then it wouldn't matter if the package was actually loose in the box as they would be now better protected.

I occassionaly purchase vinyl from Hexis. Their prices are much higher (sometimes for exactly the same product), but their packaging is almost perfect. Taking a leaf out of their book (packaging, not increase in prices :) would go a long way to make my buying experience more enjoyable.

Overall, my experience with MDP is satisfactory, but this packaging issue, while not the end of the world, does rub my back up and niggles me.
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