I had freindly service and very helpful regarding prescription for my dogs medication BUT I had to ship to the UK then get it shipped to me in Portugal! We are ALL europe and supposed to be one country, you have an International division why on earth with extra postage cost I was prepared to pay you cannot ship to Portugal I have no idea.Dogs here need medication too you know and you get paid upfront so I don't see the problem.
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I do understand your frustrations over having to go through a longer process in getting your medication delivered to you. Unfortunately, as much as we would like to make the delivery process as convenient as possible for our customers, we are bound by law.