I am impressed by the speedy delivery of my cat's Renal food pouches but that is all I need from MedicAnimal. I don't want to receive daily emails about special offers for things I will never buy e.g. every other cat food. Your email goes straight into trash! You must know what each customer is buying. Also, there are never any offers on the one thing that I buy from you. Apart from that I am very happy with your company.
I have used these many times before for the special dietary foods my cats have needed over the years. Delivery always suited me as I work full time and you now know exactly when your parcel will arrive. Great service!
My daughter has a cat that needs special diet and mouthwash and I have a dog , we were buying special dietary food from the vet at a much higher price, also the mouth wash it was exactly the same brands. I even get my sons cats flea and worm treatments from here its fast delivery and has saved us a fortune. I would recommend to everyone with animals.
We are having building work done on our house. Our much loved cat was very stressed. The vet recommended Zylkene which worked well. I discovered that i could buy it online from MedicAnimal at a fraction of the cost charged by the vet.Tthe delivery has always been prompt and reliable.
I was delighted to find Feliway diffuser much cheaper than anywhere else with MedicAnimal.com. The drontal wormers were much cheaper than from the vets. A very happy customer & impressed with the speedy delivery, thanks
I have used this company before, and after googling dog worming,frontline etc, theirs was the cheapest. You do have to watch some of the other companys as they dont add the vat or delivery until you go to actually pay for your items. I had a bit of trouble loading Medic
Animals website, so decided to phone. I got a very pleasant and extremely helpful, friendly young lady on the phone. After sorting out what l wanted, no problem , just paid for it. It arrived very very quickly, so Thank you Medic Animal, be competitive with your pricing, and l will definetely use you again
The service from the company is great and delivery is quick, however on this occasion the delivery driver decided to take the item back to the delivery office (30 miles away) instead of leaving the item in the secure porch. This is the first time that has happened though and redelivery was easy to arrange, although it resulted in my dog missing 3 days of his prescription tablets. Other than that though great company and service.
I placed an order, all relatively easy and straight forward, and received my goods within days. I have ordered from here twice now and will ne putting another order in in the next few weeks, excellent!!
did not ring me to let me know order had to gone through even though all my previous orders had, like your free delivery but it is on more than one accassion you have let me down in the begining you were great, makes me thing twice before using i must admit.
Medicanimal is cheap, speedy and convenient! I cannot rate this company highly enough, thankyou!
You let me down on a delivery in October. I gave you another chance in November and ordered two bags of dog food. The order was marked 'Approved' and never progressed. I phoned to ask what was happening and was told that you still have problems in the warehouse and deliveries can be delayed. The person i spoke to had no idea when you would fulfil my order. I cancelled and said I would never deal with you again. No one seemed to care
My dogs need medication and sometimes food for kidney problems. Occasionally I run low on medicine and have to dash off an order to Medicanimal, I'm convinced that this time I'll run out before my order reaches me. But no, Medicanimal have never let me down yet. The order is delivered in a couple of days just as promised, undamaged and complete. Thanks, I always suggest to friends with pets that they browse this site - after all it was recommended to me by my vetinary nurse.
We bought an Adaptil plug in to help Jackson, our big brave German Shepherd dog (NOT!!) to help calm him over the firework period. It was delivered promptly and helped to stop him climbing up the walls.
Thanks very much
Marion (and Jackson)
Prices on many products are very competitive. But in terms of service it is quite slow and poor. I ordered my products 7 days before Bonfire night and it took them until the day before (6 days) to finally put the products in the mail. Which showed up 4 days after bonfire night, really making them quite pointless. So unless you able to wait a long time from when you order to when you receive, avoid this group. Prices are good, but not worth the wait.
I would happily recommend MedicAnimal to anyone who cares about their pets. From the variety of products to the speed of delivery, the value for money etc you'll find them sooo much cheaper than your local vet if you were thinking of buying from there because yes, you can ask your vet to write out a prescription and then buy the products from MedicAnimal at a fraction of the price and when I say a fraction, your vet will think nothing of making fifty quid on each prescription. My Mum's vet even charged her £15 for writing the prescription and even with paying that £15, she still saved sixty pounds by buying from MedicAnimal.
A few problems with the website which always tells me my basket is empty when it isn't and results in an email telling I haven't completed my order, which I have, but if I ignore that the order always arrives. If not for this I would have given 5 stars
Scheint sehr gut für die Verdauung zu sein. Außerdem ist es gut für das Fell, es ist weicher und glänzender
geworden seit sie Verm-X bekommt. Wir werden es weiter als Leckerle zum Futter geben.
Kann man weiter emplehlen. "Katzen würden Verm-X kaufen".
I can't fault the products or service provided by MedicAnimal. My only issue with them is around the way they handle prescription items. Their system sends out an email advising that the order can't be shipped until a prescription is received even when they have got (and previously used) the relevant prescription. This makes you wonder if they have misplaced it or think it has expired.
I think they should avoid sending out these messages until they have checked on the prescription status. At the very least, the advice about prescriptions being required could contain a sentence saying "Disregard this automated notice if you have already supplied a valid prescription".
I went onto the site as I needed some tablets for my old Labrador. I was recommended this site by another dog lover. The site was easy to understand and order items I needed. The tablets came very quickly. I will definitely use the site again as my old dog needs tablets every day. I have already recommend this to other dog lovers and will continue to
I've now used Medicanimal a few times for products for my cats - feliway and frontline. The price of these is so much cheaper than anywhere else either on the internet or on the high street. Orders arrive promptly and decently packaged. Seems daft to pay twice as much for the same thing elsewhere really...
Despite a promise to get the large bag of food to me in 3 days it took repeated phone calls to get a delivery of puppy weaning food which arrived weeks later and too late to be any real use. We fed it to the adults rather than waste it. Never again, so gutted at such poor service.
I have ordered 3 times from the company, and the 2 last orders were not received for long time. I had to apply to the company to ask about the delay. Lousy responses took days to get back. In one case the item was not in stock, although it was sold to me on the website as being in stock. No one contacted me back about it or to offer a refund. In second case of a long delay, again no contact from the company informing the reason. But after my shakes, I got my item sent to me eventually and after completing some silly form.
It is not the service one expects. I found the company irresponsible, with poor care after both orders and customers and badly managed. I shall refrain to order from them again to avoid the unneccesasy hustle, time waste on complaints and to keep the nerves in order.
I've only had one problem dog food bag was opened when it came spilling all over tiled floor you can imagine it went everywhere and took ages to clean it all up even with the help of an over zealous young puppy. MedicAnimal were brilliant they sent me another bag of food out. I order all the things I need i.e. dog food, wormers, flea treatments they are a good price and although they are matched a lot of the time by other competitors I'm happy with delivery and communication if and when hiccups happen.
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