We’ve slept on our new mattresses and pillows for a few nights now and they are superb. Thanks for the great deal but most of all we appreciate your excellent personal service. The delivery was prompt, we were kept well informed on the day and installation and removal of the old mattresses was completed without any hiccups. The “white van man” was vey pleasant. Well done for such great service.
We’ve already recommended you to a friend.
I needed my mattress delivered to Ireland and it arrived really quickly on exact day and time specified. Mark and Amanda very helpful and friendly and answered my questions very quickly. I bought the New Generation 25cm mattress and I really love it. Would have no hesitation in recommending this company and will definitely use them again.
I bought 2 mattresses from Memory Mattress. I'm very pleased with both the quality of the mattress and the service provided by Memory Mattress: fast delivery, call to give detail about the product. Buying on internet should always be like that.
For the first few weeks my mattress was wonderful, but slowly and surely it deteriorated, and after just 10 months I was sleeping in a permanent pit, with no back support whatsoever. We had the cheapest foam mattresses as kids and these behave exactly the same. Take the cover off and it's a cheap lump of foam. I eventually managed to get 80% of my money back, but wish I'd never set eyes on them. Nice enough people to deal with, but like all company's they don't want to give money back. The product is really sub standard in my humble opinion. It cost me time, money and sleep.
Although there was initially a mix-up with my order, I received an email explaining the situation within hours of writing to them to let them know. The mistake was rectified quickly and professionally. I'd certainly recommend this company to my friends. The mattress topper is extremely comfortable as are the pillows.
I just wanted to drop you an email to say thank you for the prompt delivery of our memory phone mattress. We absolutely love the product & the first night we slept on the mattress was the best nights sleep, both myself & my partner have had in ages - it's like waking up on a cloud :)
I will be recommending yourselves to anyone i know who is in the market for a new mattress.
Many thanks, a very satisfied customer.
A huge thank you to memory-matress.co.uk for their assistance in respect of my purchase of a Flexcell 700 memory foam mattress. My wife and I are extremely pleased with the choice, and especially the company's customer service both prior to, and subsequent to placing the order.
The company was a pleasure to deal with, and I was most impressed with the expeditious and professional manner with which they dealt with the situation at hand. I shall certainly be recommending the company to friends and family without hesitation.
We were also extremely happy with the service and treatment afforded to us by the delivery driver when he delivered the mattress. He was extremely friendly, courteous and clearly well informed when providing us with advice tips concerning mattress care etc.
An excellent company.... providing more than excellent services!
The mattress was exactly as described and arrived within 48 hrs of ordering. I received kind and helpful advice before deciding which mattress to buy and this has turned out to be spot on. I would recommend this company and their products wholeheartedly.
Having recently had a disgracefull experience with another memory mattress firm... it was fantastic to deal with such a professional company. The lady on the end of the phone was always extremely jovial, helpful, and nothing was too much trouble. Phone calls were even returned when promised, andadvise was spot on and happily given. When a problem was encountered, I was kept informed, and even upgraded at no extra cost, Which was brill. Also, the willingness to find a delivery time which was convenient to me was a great help and a breath of fresh air!!! Thanks for making buying a mattress such a simple stress free experience. Oh, and the mattress (New Generation 25) is fabulous!!! Bruce. P.S. Feel free to post this on your testimonials if you wish.
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