I've used MendMyi a hand full of times and keep coming back for the service and reliability. Instead of being made to purchase items which I don't necessarily need they always give me suggestions, when they can, which gives me the option to persue alternatives sometimes advising to go directly to Apple to save money, you really can't beat that for customer service!
As my daughter had broken her iphone, I got mendmyi's name off the internet and contacted them explaining the fault and asking for a quote for the repair. They got straight back to me with a response and a quote for the repair. From my original query to the return of the phone fully repaired, they provided a first class service with regular updates on what was happening. I can't praise highly enough their customer service skills and would have absolutely no hesitation in recommending them to anyone. I would definitely use them again should the need arise.
Very urgent need for screen replacement, which had been smashed one day before important trip to USA. Precise, friendly telephone advice. Advised that I deliver and order the repair in Haverhill. We arranged same-day repair and collection at 16.30 hrs. It was ready and perfect. The price was as stated. I was delighted!
I had the back glass panel and the home button replaced on an iPhone 4, the service was quick with really good communication by e-mail all the way through the process. Posted the iPhone to them on a Monday and it was back on the Thursday of the same week all repaired and good as new. Excellent service all round.
I've used mendmyi twice now and wouldn't hesitate to recommended them to anyone. This time I dropped my iPhone off at their Cambridge branch and it was ready for collection the same day. Great communications throughout and a full shop report on the faults and repairs carried out.If you are unfortunate enough to have damaged your device give them a call - you will not be disappointed with the service they provide.
Phone was sent in on 19th January with repairs to the mainboard required to fix the lock and home button. Having initially contacted a number of companies mendmyi.com came back as the most confident to do the job (given it was my iPhone I had reservations about some of the not so professional outfits fixing phones!) and price wise although they were not the cheapest it was a competitive price. I then organised the repair through the website and sent the phone to them which they confirmed they received it on 20th January. There was a small problem (hence the 4 stars) were I was due to get the phone back on 30th January however there was a problem caused by the repairs which meant it had to go back to the workshop a second time. However this was communicated to me and I was kept updated. I finally got my phone back on 7th February, i.e. 19 days after it was sent so whilst I was originally hoping for a shorter time it was unique circumstances I think which caused the further delay.
Overall I would highly recommend the company (especially if it is a major fault, i.e. mainboard repair).
Placed order on Thursday evening for iPhone 5 dock connector cables had email to say they had been posted Friday afternoon received items in post Saturday morning, brilliant service and communication . Will definitely use mendmyi again
After a disagreement between iPhone and water checked a variety of companies that offered repairs. Decided on mendmyi based on reviews and price. Have had excellent communication throughout, with clear information and pricing. Offered no charge if repair was unsuccessful but found pricing was very competitive anyway and timescales for repair realistic. Phone safely returned in full working order in good time and at good price. Would recommend.
I loved being able to mend my iPhone myself so easily and cheaply. The tiny camera lens had been badly scratched and cracked by a previous owner and I am now able to take pictures that are sharp, thanks to a new back glass cover from mendmyi and some reassuring instructions ! Thank you very much.